Technical Fault There Won’t Be Any Inflight Entertainment

Sorry to hear that. They need to pull the aircraft from service & fix the entertainment system!

They said the aircraft would have to have been substantially delayed. That can be accepted. But what annoys me is that we were only given a $15 voucher, well below what we were given in January last year (a $50 voucher). I bought 3 300-page books from home ($15 wouldn't be enough to even buy one at an airport) and got through all of them only about 8 hours in.
 
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They need to pull the aircraft from service & fix the entertainment system!
I think if a poll is done, most people would say get me to destination rather than takean aircraft out of service with the resulting cancellations/delays.

This is the nature of a fully utilised fleet unfortunately. QF said they kept "spare capacity at the Dec/Jan peak period last year. However, that never made any sense to me because if there was spare capacity at a peak operational period, why would there not be spare capacity at lower demand periods (if the current period is a lower demand period)
 
Email [email protected] and ask for 10k points. You will probably get 5k. (don't ask for 5k because then you'll get 2k, etc)
 
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

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