The higher the status, the less direction some [think they] need to follow from CC?

[JohnK]

Re: The higher the status, the less direction some [think they] need to follow from C

would you say anything to them?

I do already.

But you do mean the iPads don't you? It is a good thing Qantas shuts the programming down before descent.

 

[MEL_Traveller]

Re: The higher the status, the less direction some [think they] need to follow from C

I do already.

But you do mean the iPads don't you? It is a good thing Qantas shuts the programming down before descent.

not iPads... the international gate-to-gate.

 

[JohnK]

Re: The higher the status, the less direction some [think they] need to follow from C

not iPads... the international gate-to-gate.

Why is international gate to gate dangerous?

 

[MEL_Traveller]

Re: The higher the status, the less direction some [think they] need to follow from C

Why is international gate to gate dangerous?

potentially the issue is this: in an unprepared emergency landing (the asiana at SFO or the more recent TG at BKK) there may be no instruction via the intercom from the flight deck for passengers to brace for impact.

cabin crew may issue such a command on their own initiation and it is debatable whether they would have the time or ability to access the intercom.

passengers listening to IFE may not hear commands which don't interrupt the IFE.

potentially, if you're at a window seat, you'll have two pax between you and the aisle, with headsets on, who do not hear brace command. then, at time for evacuation, the headset cords could potentially become a tripping hazard.

so if we are going to mention a person using their phone in flight mode is potentially dangerous, do we also mention the person listening to IFE could be dangerous?

 

[Frangi]

re Mobile Phones

I just wanted to make an observation and put it out there for feedback.

Every week I fly between Sydney and Melbourne, usually returning on the same day, over the past few weeks at least on one of those flights the passenger seated next to me will not turn off their ipad and phone.

yesterday it happened in both directions, both times they had an iPhone and iPad, crew asked for devices to be switched to flight mode, then off. I don't want to get into a debate about safety or whether the radio waves can interfere with navigation equipment, my point is so often now I see non compliance with this request.

like yesterday, when asked, both gentlemen just put their phones in their pocket whilst still on, and the guy last night once the seatbelt sign came on, opened up the cover and continued watching breaking bad whilst we landed as he knew the crew had to remain seated for landing.

maybe this is a touchy topic (if you do this yourself), but to Qantas i ask, what is the protocol here, should I tell them to turn it off properly, call cabin crew and draw there attention, or just say nothing because Qantas really don't care and don't want to deal with upsetting high value customers?

To really stir the topic up, how about an email where you identify your seat and then nominate a passenger from your last flight that didn't comply, then Qantas checks their device next time they are on board...

Keen to hear thoughts/experiences of what you have done, as well as how often you see this behaviour.

I too have noted the blatant disregard when directed to turn off devices on flights. I think that the onus is on the airline staff to enforce, and to educate the passengers more thoroughly. The message given over the PA system is repetitive and just one of a long list of instructions given to passengers. If they gave this particular issue more emphasis, in particular the reason why it is very necessary and the fact that they are putting a planeload of people at risk by their blatant disregard, then peope might take a little more notice.

 

[JohnCarrWestwood]

Re: re Mobile Phones

I too have noted the blatant disregard when directed to turn off devices on flights. I think that the onus is on the airline staff to enforce, and to educate the passengers more thoroughly. The message given over the PA system is repetitive and just one of a long list of instructions given to passengers. If they gave this particular issue more emphasis, in particular the reason why it is very necessary and the fact that they are putting a planeload of people at risk by their blatant disregard, then peope might take a little more notice.

Messages at intervals about manners and phones etc , unrelated to the first safety and take off message , could be broadcast before meals or other intervals. Many people zone out at the take off announcements

 

[JohnK]

Re: The higher the status, the less direction some [think they] need to follow from C

potentially the issue is this: in an unprepared emergency landing (the asiana at SFO or the more recent TG at BKK) there may be no instruction via the intercom from the flight deck for passengers to brace for impact.

Agreed.

But to be fair they have had some sort of IFE available for a long time. i.e. I can listen to music from inflight IFE on ascent or descent of both domestic and international.

Perhaps the airlines need to review the gate to gate IFE available for the safety reasons you mention.

 

[katiebell]

Re: The higher the status, the less direction some [think they] need to follow from C

1 there is a legal requirement to obey crew instructions
2 if you do not like them, you do not have to fly: by flying you are agreeing to the T&C. You do not have to like them but you need to comply.
3 unsecured objects in the cabin (including ipads and phones) are potentially lethal missiles in the event of a crash
4 listening to devices via your own headphones/earbuds will mean that you are less likely to hear emergency instructions: if you do not care about dying that is your right but you may well be a hazard to others: that is not reasonable
5 take off and landing are the highest risk phases of flight therefore it is important to minimise risk in the (unlikely) event of a crash or other emergency
6 those ignoring a lawful command are more likely to ignore others and be a hazard to other pax.

I flew BA LHR_VIE some years ago, seat 2A. THe man in 1A insisted on speaking loudly to his wife in the adjacent seat during the safety briefing. He was so loud it was not possible to hear the briefing. He was asked to be quiet: he ignored the stewardess. He was asked again: he was etremely rude to her. The purser spoke to the captain who stopped the taxi, left the coughpit and spoke to the man. He swore at the captain. The pax was threatened with being offloaded if he continued to disobey instructions. The pax stated he was BA gold (equiv QF platinum) and they would be sorry and he would never fly BA again. The pilot went back to the coughpit, apologised the the pax that we had to retun to the stand to offload a pax. We were met by steps and 6 or more burly security men. The man and his luggage were offloaded and we went on to have a peaceful flight to VIE. The stewardess was upset by the man's awful behaviour. I was impressed by the safety attitude of the crew and BA which must be pushing the need to take these safety matters seriously.

 

[Hermes]

Re: The higher the status, the less direction some [think they] need to follow from C

It's harder these days, when everyone has mobile devices, but I was on an Australian Airlines flight (remember them? Fell between TAA and Qantas) years ago when the captain came on the PA several minutes after we were due to push back and said, "Sorry for the delay ladies and gentlemen. We are just waiting for the passenger in seat 1A to turn off his mobile phone." That passenger is now one of Australia's richest men (owns casinos), but he turned off his phone.

 

[MEL_Traveller]

Re: The higher the status, the less direction some [think they] need to follow from C

...

4 listening to devices via your own headphones/earbuds will mean that you are less likely to hear emergency instructions: if you do not care about dying that is your right but you may well be a hazard to others: that is not reasonable
5 take off and landing are the highest risk phases of flight therefore it is important to minimise risk in the (unlikely) event of a crash or other emergency
6 those ignoring a lawful command are more likely to ignore others and be a hazard to other pax.

point 4 seems to ignore listening to airline provided headphones? why would you exclude those?
point 5, agree, again, I refer to airline issued headphones.
point 6, is there any documentation. to support this? it seems like a correct assumption, but do we actually know? is healthy fit and able fit and healthy person likely to be more of a hazard than unfit or frail person?

(for the avoidance of doubt, I am 100 per cent pro the banning of all devices during take off and landing. however, this is not on any 'interference' ground it's purely on safety grounds for being as alert as possible to the surroundings)

 

[JohnK]

Re: The higher the status, the less direction some [think they] need to follow from C

The man and his luggage were offloaded and we went on to have a peaceful flight to VIE.

Did his wife continue on the flight?

Totally agree though this is awful behaviour.

 

[marki]

Re: The higher the status, the less direction some [think they] need to follow from C

My really high status was an impairment today at Broome airport and hey no Qantas Club.

The booking was mishandled by Plat 1 team. Stood for 1/2 hour at the counter.

Anyway finally through sitting in non exclusivity and 15 dollar voucher

The agents don't know how to handle a priority line here

 

[aussiejohn]

Re: The higher the status, the less direction some [think they] need to follow from C

Etihad cabin crew don't seem to care. I flew Cairo to Abu Dhabi and then on to Kuala Lumpur in December last year.

Out of Cairo one passenger sitting 23A continued his phone conversation all thru taxiing, take off and ascent. Finally I yelled at him to turn his phone off. He did when everyone else looked at him.

Out of Abu Dhabi and into KL, a group of girls sitting near me were playing with their phones and texting again, all thru take off and ascent and then on descent into KL. When I asked the flight attendant to deal with it, she just smiled and walked away.

Awful airline anyway. Don't intend to fly with them again by choice.

Anyway, like the the excess cabin baggage problem, airlines will do nothing about it, so us complaining about it will be much the same as pxx_sing in the wind.

Until we have a major disaster, and it is proven that mobile phones contributed to it, there the matter must lie.