The night you want a cranky QF Flight Attendant!

[anat0l]

OT: The more I read the title of this thread, the more I think I'm reading the parody of the name of a certain black & white zombie film.

 

[dfcatch]

Chuck Norris would have dealt with him

 

[N860CR]

Thanks for all the responses, glad I've managed to promote some Friday arvo debates!

So at no time did the poster or anyone else speak to the crew about the passenger. Seems like a quick solution and a whole lot easier to do than spend 30 minutes writing a long (and frankly pointless) letter to AFF.

This is a public discussion forum and I openned a topic for public discussion, if you're not interested then you are welcome to keep out. If a few paragraphs took me 30 minutes then I wouldn't be all that productive in my everyday life!

Why did I not stand up like big macho Dan and do something? It isn't in my nature to put myself in front of somebody who is acting aggressive. That is especially important on an aircraft where the general rules of the ground don't apply. Say two passengers get into an arguement in the air which could very well turn ugly, it's quite possible for both of the passengers to then find themselves in a world of trouble. As has been stated already, there are very clear laws about who is in control onboard an aeroplane - the crew. Yes, they have a tough job, but it is their job to control these issues, not the passengers. They were aware of the situation as the lady in question had raised it to the man while the crew were standing there (I'd imagine intentionally). In this case, a passenger-passenger query wasn't taken so well, had it been a crew-passenger direction then perhaps the man would have listened to the figure of authority. I'm quite sure the lady regretted saying anything after she had.

He was directed to 2A so as far as I know he was entitled to be there, however on a Saver ticket. In fairness, it was 100% full in Y. My one negative of the current DJ system is that often late pax tend to find themselves in the left-over Y+ seats on a very full flight. I would like it if they could move a Status passenger into the seat and allocate the latecomer further down the back. Not to suggest thay Status pax are always well behaved, but there's probably a higher chance of it!

Sorry if I've ruffled feathers! Wasn't my intention, just wanted to promote discussion.

 

[munitalP]

Thanks for all the responses, glad I've managed to promote some Friday arvo debates!


This is a public discussion forum and I openned a topic for public discussion, if you're not interested then you are welcome to keep out. If a few paragraphs took me 30 minutes then I wouldn't be all that productive in my everyday life!

...

Sorry if I've ruffled feathers! Wasn't my intention, just wanted to promote discussion.

Welcome to my life

 

[malmacdowall]

Chuck Norris would have dealt with him

Did you know that chuck Norris wasn't born, he just got sick of wearing his mother .....

 

[Justinf]

What I find strange is that a video-game playing bogan was drinking red wine instead of VB.

 

[pauly7]

I will agree with you that a cranky/experienced flight attendant probably would have handled it better. That said from what I've seen the JQ / DJ crews have been a bit more willing to cut the booze off than the QF crews in my experience

I've found the same as well, probably because of the genre of pax they carry it is easier and safer to do it this way!

Doesn't help those of us who are more responsible who happen to fly them now and then though I guess.

 

[JohnK]

I take issue to people using any "AV" equipment in public places, and the "A" component of said equipment not being turned off, confined to head/ear-phones or held-against-the-ear speaker setting.

I really do not understand the current obsession with iPods. It seems that everyone has one and around 2/3 leak noise. I really hate the hissing/beating noise that blurrs out of headphones and find it extremely disturbing. I do not understand why people can get away with doing what they are doing and if I do not like it then it is up to me to get away from them.

Why did I not stand up like big macho Dan and do something? It isn't in my nature to put myself in front of somebody who is acting aggressive.

It may sound whimpish but I totally agree. I do not want to be the good samaritan that ends up in hospital with serious injuries because I tried to help.

I would like it if they could move a Status passenger into the seat and allocate the latecomer further down the back. Not to suggest thay Status pax are always well behaved, but there's probably a higher chance of it!

It have whinged that this should happen on QF but people keep telling me it is too hard for ground crew/cabin crew to do it this way.

Personally I agree with you. The creep should have been in some middle seat between 2 large smo wrestlers to understand what it is like to be uncomfortable.

 

[Fantic125]

What I find strange is that a video-game playing bogan was drinking red wine instead of VB.

Wasn't TonyHancock by any chance?






Disclaimer: The only association I can make between the person identified by the OP and TonyHancock is red wine. And his dislike of other people. And he's from Melbourne.

 

[MarkD]

Who said he was a bogan?
Sounds like a miner to me. Albeit one who needs to learn some decency and respect for other people.... hmmm thats a bogan isnt it. I retract my statement, Please CASA get tiger up and flying again soon!

 

[TonyHancock]

Who said he was a bogan?

I'm 70% Chav so that sets me well on the way to boganism!

 

[greenfish]

As far as PE seating differentiation is concerned, I flew a DJ PE reward ticket CBR-BNE last Friday. The flight was chokka. All PE seats were full - but most of the people in these seats received the flexi meal package. There were only 2 of us who were on PE tickets and had the "run" of the menu. I guess with the Embraer, it doesn't make much difference.

BTW, agree with the OP, there is no way I'd have intervened with an aggro drinking male passenger. I just want to get home safely. And I think where QF would have made the difference isn't so much the "cranky" QF attendant, but the fact that the average QF FA is a little older (and dare I say it, has a little more life experience) than the pretty young things on DJ flights. Dealing with a difficult passenger is so much easier if you're 1) older than the PAX, 2) had a few experiences dealing with difficult people.

I was sufficiently underwhelmed by my DJ PE flight and the over-full CBR lounge that I'm cancelling the next 2 PE flights I had with DJ CBR-BNE return and rebooking on QF. Not much of a loss to DJ though, as they were both velocity tickets.

 

[Beep]

From my experience raising issues with VA is a waste of breath so good luck with that, but these things should be pointed out.

Having done this recently in relation to some other matters, I'd have to say my experience was quite different. I was very satisfied with their response - it was rapid and addressed the points.

 

[medhead]

You don't need to confront someone to do something. For a start you can dob in the guy to the crew. :idea:

 

[Noob]

Of course you have

Damn you iphone and fat fingers. Sent from my iphone and AFF app )

Sorry, but what else do I have to do to prove I don't work for VA?
Do you want me to scan in my student card/velocity gold card to prove I am an actual customer?

I praise qantas in so many posts, do you really want me to go through and post a list of my Qantas praises?

I don't think this is fair, there are plenty of members who are always going on about QF and never, ever say anything positive about VA.
At least I can say where VA is lacking and where QF is leading, e.g. First lounges, J lounge food, alliances, international J class product, frequent flyer program, IFE etc. I honestly doubt the QF die hards would do this, and they don't cop nearly the amount of stuff VA die hards do....

 

[Moopere]

I do agree also that having a word to staff onboard at the time would also be appropriate. Possibly, offering assistance if necessary given they are all human too.

And this is the key in my view. Offering assistance if necessary. We can't have a situation where PAX start vigilante actions of their own. The clear authority figures are the FA's. If a situation develops after an FA lays down the law then sure, the other PAX could help or at the very least be seen to be prepared to help, this would often be enough - stand up when the trouble starts and look like you're going to get involved.

Any confrontation, or non following of instructions given by FA's should be met with an AFP escort upon arrival and maybe even cuffs in flight if things get ridiculous.

Doing nothing and watching another PAX get villified is clearly not the right thing to do. Democracy and freedom was never about that - doing what you want when you want to whom you want?? No, it was never meant to be this way and no straight thinking person will defend that "right".

 

[drron]

The FA witnessed the humiliation of the female pax.That should have been enough for the FA to do something such as cut off the wine supply.
I dont see how saying anything to the FA was going to help.Already knew the problem and failed to act.

 

[Moody]

The FA witnessed the humiliation of the female pax.That should have been enough for the FA to do something such as cut off the wine supply.
I dont see how saying anything to the FA was going to help.Already knew the problem and failed to act.

Sorry, that's not my reading of the post at all. The FA apparently witnessed the woman talking to the man about the ipod/iphone game. For all we know the man turned the volume down, but in any case the woman didn't ask for the FA for assistance.

In fact no-one complained to the cabin staff about the man, and he didn't do anything to raise the ire of the FAs so what's the problem?

 

[N860CR]

The FA witnessed the humiliation of the female pax.That should have been enough for the FA to do something such as cut off the wine supply.
I dont see how saying anything to the FA was going to help.Already knew the problem and failed to act.

That is exactly the case. The lady no doubt intentionally timed her comments to the male passenger to ensure that the FA heard. The FA then heard the subsequent exchange between the two (and stood there watching), so they were well aware of the aggressive behaviour. As I mentioned before, they passed up and down the aisle a few times throughout the flight and were up to speed with the situation.

I feel a little safer being on an aeroplane now after reading about all the good samaritins who would put themselves in the middle of an aggressive situation. It's certainly honorable and I commend you all, however that's not to say everyone will react the same way - and nor should they have to.

 

[medhead]

Guess so many people haven't heard of strength in numbers. All it would take is for someone else to tell the idiot to stop abusing the lady; back her up. It's not about confrontation, you can do these things in a non confrontational way.