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What has made the Chinese skies so unfriendly? The week-long Chinese New Year holiday that ended February 15 is one cause. For many Chinese, this is the only time of year they are able to travel; not surprisingly, packed planes, overloaded air traffic control systems, frequent delays and very short tempers result.
Moreover, those planes are often packed with first-time flyers who bring high expectations of airline service - especially as compared with the low-level of service they might have experienced in China's much more popular but less expensive railway system.
This seems to highlight a problem with air travellers the world over. Packed planes, not enough capacity to handle the traffic including ATC and even not knowing how to behave in public.
How long until it starts to happen here I wonder?