Time for UA flights to post to Velocity Account?

[albatross710]

Anyone have any recent experience as to the delay I can expect on UA flights flown with a Velocity number to show in my Velocity account?

First flown 10 June, no activity yet.

 

[RadioBusinessTraveller]

Funnily enough I flew United from SFO to SYD on United in Polaris and they haven’t posted yet.
This is a lot longer than usual.

 

[albatross710]

Funnily enough I flew United from SFO to SYD on United in Polaris and they haven’t posted yet.
This is a lot longer

We did a couple of uA sectors on Polaris. Wonderful experience

I’m interested to see where i finish the year for Virgin using family sharing and Mrs Albatross SC also.

 

[muppet]

Anyone have any recent experience as to the delay I can expect on UA flights flown with a Velocity number to show in my Velocity account?

First flown 10 June, no activity yet.

I has flights on 9 June post on 11 June, but then 5 segments since nothing has posted.

 

[serfty]

I have no recent experience, but in November points/SC's for a LAX-ORD flight posted within 48 hours.

 

[albatross710]

thanks for the datapoints. I'll submit a claim for mine and leave MrsAlbatross for a while. I'm interested to see if a claim triggers an update of the entire flight or if each one goes through as an exception.

 

[FlyingKangaroo]

Additional data points: two sectors flown on June 20 which have not posted. I can't remember precisely how long it took a few previous sectors last year to post, but unlike this time, I don't recall ever getting to a point where I was wondering if something was amiss.

 

[albatross710]

"Track your claims" on Velocity page now displays "We are experiencing temporary delays in processing partner airline retro claims, please allow an additional 2-4 weeks for partner claims to display in your account."

 

[FlyingKangaroo]

"Track your claims" on Velocity page now displays "We are experiencing temporary delays in processing partner airline retro claims, please allow an additional 2-4 weeks for partner claims to display in your account."

Interestingly, it has said this since at least April when I had an issue with points/SCs from South African Airways flights posting, yet it seems others had UA flights posting within a few days as early as this month.

 

[bcworld]

My experience is...IF you fly in the originally booked class then about 2 days.

However, I upgraded a few sectors using UA miles, and those will not post automatically...and retro claiming can also be very painful (but I got there in the end).

 

[sykoticx]

VA/UA are all over the place
Flew 3 legs with UA and linked VA FF number to all bookings and 1 flight was credited today for the most recent flight.
Meanwhile SC and points for flights from 15th and 23rd have yet to appear - was hoping to hit WP with these flights!

 

[bcworld]

VA/UA are all over the place
Flew 3 legs with UA and linked VA FF number to all bookings and 1 flight was credited today for the most recent flight.
Meanwhile SC and points for flights from 15th and 23rd have yet to appear - was hoping to hit WP with these flights!

United Airlines

experience.velocityfrequentflyer.com

Also....if there is any issue with the process date for these flights...with regard to your WP qualification (or status credits on top of that that disappear into a black hole due to the qualification vs activity date)...then you can work with Velocity to get that fixed...worked for me (eventually) after a bunch of UA retro claims.

 

[FlyingKangaroo]

+1 that it's very erratic.

Two flights on 4 July posted within 24 hours. Still waiting for two other flights to post from 20 June (retro claim now formally submitted). I flew each ticket as originally purchased with no upgrades or changes, so... who knows.

 

[muppet]

UA flights on the 16th 17th and 24th of June all posted this morning. I submitted retro-claim for the 17th flights but not the others.

 

[FlyingKangaroo]

Mine from 20 June also just posted. Hopefully things are back on track.

 

[albatross710]

My 500SC have also just posted in the past 24 hours.

As a datapoint, Mrs Albatross' miles and SC also posted although we had not made a Missing Points Claim.

So maybe the flow has been restored.

 

[BRIS_VA_HAWK]

As a datapoint I've had 7 UA legs so far this trip and they've all posted to Velocity within 48 hours. My flights yesterday had posted overnight, even accounting for my F to Y downgrade and re-routing.