I had an interesting one over the weekend.
Arrived from Malaysia on AirAsia into Changi T4. We had checked in online and had mobile boarding passes for QF to Australia. The guy at the T4-T1 transfer bus said we had to get a paper boarding pass at the Transfer Desk C.
At Transfer Desk C the staff refused to issue a boarding pass saying AirAsia is point to point and we must clear immigration. So we were carry-on only, mobile boarding pass in hand and had sucessfully transited airside from T4 to T1 but apparently we had to get a paper boarding pass from the post immigration checkin desk.
Is this a real thing? Would we have been able to board with the mobile boarding pass?
As we wanted to kill time at Jewel it was no big deal in the end but was annoying. I’ve never had issues transferring to AirAsia as mobile boarding pass seems to be fine over at T4. I’m sure last time I did the T4 to T1 transit it was no issue but maybe the QF First Lounge printed a paper boarding pass, I don’t recall.
Arrived from Malaysia on AirAsia into Changi T4. We had checked in online and had mobile boarding passes for QF to Australia. The guy at the T4-T1 transfer bus said we had to get a paper boarding pass at the Transfer Desk C.
At Transfer Desk C the staff refused to issue a boarding pass saying AirAsia is point to point and we must clear immigration. So we were carry-on only, mobile boarding pass in hand and had sucessfully transited airside from T4 to T1 but apparently we had to get a paper boarding pass from the post immigration checkin desk.
Is this a real thing? Would we have been able to board with the mobile boarding pass?
As we wanted to kill time at Jewel it was no big deal in the end but was annoying. I’ve never had issues transferring to AirAsia as mobile boarding pass seems to be fine over at T4. I’m sure last time I did the T4 to T1 transit it was no issue but maybe the QF First Lounge printed a paper boarding pass, I don’t recall.