get me outta here
Senior Member
- Joined
- Nov 18, 2011
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- Qantas
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I emailed InsureandGo (as I always want things in writing), to ask about having to come back on a different flight when the original flight was booked on points.
Here's the response:
"Important Information Please note: This section does not apply if you have InsureandGo Travel Insurance Bare Essentials cover and you may be entitled to claim under Sections A or D, but you may not claim under more than one of these sections for the same event. Where an airline ticket was purchased using frequent flyer or similar air points, we will pay you the frequent flyer or similar air points lost following cancellation of your air ticket. The amount payable will be calculated as follows: (i) If the airline will not refund your points, we will pay you the cost of equivalent class air ticket based on the quoted retail price at the time the ticket was issued. (ii) If the airline will only refund a portion of your points, we will pay you the cost of the equivalent class air ticket based on the quoted retail price at the time the ticket was issued, less the value of the portion of your points refunded back to you. "
Here's the response:
"Important Information Please note: This section does not apply if you have InsureandGo Travel Insurance Bare Essentials cover and you may be entitled to claim under Sections A or D, but you may not claim under more than one of these sections for the same event. Where an airline ticket was purchased using frequent flyer or similar air points, we will pay you the frequent flyer or similar air points lost following cancellation of your air ticket. The amount payable will be calculated as follows: (i) If the airline will not refund your points, we will pay you the cost of equivalent class air ticket based on the quoted retail price at the time the ticket was issued. (ii) If the airline will only refund a portion of your points, we will pay you the cost of the equivalent class air ticket based on the quoted retail price at the time the ticket was issued, less the value of the portion of your points refunded back to you. "