Unable to board

[FrustratedQP]

Wife and I presented our boarding passes at the gate today and both resulted in the message ‘Unable to board’ We were directed to another person who did something on the computer and we were able to proceed.

Does anyone have any idea what this is about?

Tickets paid by cash months ago. J Class. This was a return leg with nothing untoward on the first flight a week ago.

 

[DC3]

Wife and I presented our boarding passes at the gate today and both resulted in the message ‘Unable to board’ We were directed to another person who did something on the computer and we were able to proceed …

Although I don't have the answer, did your seat allocations change at the gate?

 

[FrustratedQP]

Although I don't have the answer, did your seat allocations change at the gate?

No change.

 

[Himeno]

International flight?

 

[Austman]

Were you a transit passenger or had checked-in on-line with no checked baggage?

 

[FrustratedQP]

Domestic flight, checked in baggage, not a transit pax. Checked in on line and printed boarding passes at airport.

 

[Austman]

Then, I'm guessing, it was a last minute aircraft change.

 

[FrustratedQP]

Then, I'm guessing, it was a last minute aircraft change.

It didn’t appear to be, but if it was why would that make a difference. Also no one else had it happen to them that we could see.

 

[Austman]

It didn’t appear to be, but if it was why would that make a difference.

The seating can be different, even only slightly. It's happened to me.

Anyway, I give up now!

 

[Pushka]

Were you sitting apart? Often airlines try to rectify that, wanted or not.

 

[FrustratedQP]

No, not apart.

 

[DC3]

If this was a quiz, we could all give in and you would tell us the answer.

 

[FrustratedQP]

I wish I knew the answer. It’s no big deal really, I just thought one of the wise people here would know.

 

[Austman]

One last shot!!

Sometimes the system can move you after check-in due to some unforeseen operational reason that you might never know. But then put you back again when that need doesn't actually eventuate or is solved in another way.

OK, that's really IS it for me!

 

[FrustratedQP]

One last shot!!

Sometimes the system can move you after check-in due to some unforeseen operational reason that you might never know. But then put you back again when that need doesn't actually eventuate or is solved in another way.

OK, that's really IS it for me!

I’ll go with that. We were very early so sounds possible. Thanks.

 

[DC3]

Then, I'm guessing, it was a last minute aircraft change.

It didn’t appear to be, but if it was why would that make a difference. Also no one else had it happen to them that we could see.

It's not one of those routes flown mainly by B717, then a B737 replaced it for some reason?

 

[FrustratedQP]

It's not one of those routes flown mainly by B717, then a B737 replaced it for some reason?

No, Mel to Syd. Has been scheduled as a 737 for months.

 

[TheInsider]

Would've been a comment in the booking perhaps. Did you speak to any ground staff beforehand about something or say you had dangerous goods or asked for an earlier flight and was refused?

 

[TheInsider]

The seating can be different, even only slightly. It's happened to me.

Anyway, I give up now!

If there is a seat change, it will now print at the boarding area instead of being sent over to a staff member. Even on paper boarding passes.

 

[snabbu]

I had this happen to me recently. Ticket was ASP-MEL-SYD with a 40 min connection in MEL.
Delays in MEL all day due apparently to the hot weather so the operating inbound MEL-ASP was late. Boarding commenced about 30 minutes behind schedule and at the gate I had a beep (OLCI about 20 hours earlier for both flights) and looked over at the screen where I saw "unable to board". There was some chatter about my chances of making the connection and if I should be put on the direct ASP-SYD leaving an hour or so later. They decided I would make my connection, punched something into the computer (manual override?) and waved me through.