Updated safety video

[nlagalle]

Just landed off my 737-800 chariot and to my surprise there is an updated video.

The brief itself is the existing one however the intro is a pilot and cabin manager at the door of what I think is the A380. I could be wrong but it does look like Richard de Crespigny.

Also changed is the second last scene with the 2 pilots on the flight deck, that's been changed to a flight attendant, and the word team has been replaced with crew. Note that the word team is still in the brief itself.

Slightly different music too as that is what caught my attention initially.

 

[samh004]

The brief itself is the existing one however the intro is a pilot and cabin manager at the door of what I think is the A380. I could be wrong but it does look like Richard de Crespigny.

So they’ve got rid of the captain standing in front of the A380 making very long pauses and frowning?

 

[nlagalle]

So they’ve got rid of the captain standing in front of the A380 making very long pauses and frowning?

Yes.. Actually sounds much better, definitely not awkward.

 

[samh004]

Yes.. Actually sounds much better, definitely not awkward.

Good, I wonder every time I hear that intro why it sounds so bad. It can’t be that hard to remember lines/edit a video after all

Glad I wont have to wonder any more

Next flight on Saturday, hope to see the new video.

 

[DrGuinness]

Bring back Travolta!

 

[k_sheep]

I'm just waiting for the patronising and embarrassing "we know you're more than capable of operating a seat belt" to go. Mucho cringing. You don't need to pander people for safety!

 

[medhead]

I'm just waiting for the patronising and embarrassing "we know you're more than capable of operating a seat belt" to go. Mucho cringing. You don't need to pander people for safety!

Oh it's still there so more waiting. At least subtly has been gone for a while.


Sent from the Throne (80% chance) using Aust Freq Fly app

 

[straitman]

I'm just waiting for the patronising and embarrassing "we know you're more than capable of operating a seat belt" to go. Mucho cringing. You don't need to pander people for safety!

It won't go as it is a CASA regulation that they explain how to use the seatbelt.

 

[simongr]

They could get rid of the "we know you know" element - baed on the conduct of some pax they actually don't know...

 

[k_sheep]

They could get rid of the "we know you know" element - baed on the conduct of some pax they actually don't know...

Exactly. It's the patronising I can't stand. I understand the need for the safety talks, and give it my full attention every time. But why say "we know that.." when you just say it anyway, when many people can't? Infuriating!

 

[samh004]

Oh it's still there so more waiting. At least subtly has been gone for a while.

And "for'ed" replaced with "fore head".




 

[gbh]

Exactly. It's the patronising I can't stand. I understand the need for the safety talks, and give it my full attention every time. But why say "we know that.." when you just say it anyway, when many people can't? Infuriating!

YES! Exactly!

The offensive part of it is that they think we're too dumb to know that they're required to tell us how the seatbelt works.

It's part of the Qantas PR compulsion to piss on our heads and tell us it's raining. Another example is the signs in the lounges about allergies. Instead of just saying: our food may contain x, y, and z, they first have to have a spiel about how they understand that allergies are a problem, but anyway, the food is full of potential allergens. It's a trivial example, I know, but they're everywhere.

I wish someone would bang the heads of the corporate communications folks together and tell them that if they want to respect their customers, they should just give them the facts, without any bull****.

 

[straitman]

Exactly. It's the patronising I can't stand. I understand the need for the safety talks, and give it my full attention every time. But why say "we know that.." when you just say it anyway, when many people can't? Infuriating!

YES! Exactly!

The offensive part of it is that they think we're too dumb to know that they're required to tell us how the seatbelt works.

It's part of the Qantas PR compulsion to piss on our heads and tell us it's raining. Another example is the signs in the lounges about allergies. Instead of just saying: our food may contain x, y, and z, they first have to have a spiel about how they understand that allergies are a problem, but anyway, the food is full of potential allergens. It's a trivial example, I know, but they're everywhere.

I wish someone would bang the heads of the corporate communications folks together and tell them that if they want to respect their customers, they should just give them the facts, without any bull****.

I do not agree with you.

If they simply said 'this is how to use a seat belt' there would be a chorus of people saying they were being too blunt about it :!:

 

[anat0l]

I do not agree with you.

If they simply said 'this is how to use a seat belt' there would be a chorus of people saying they were being too blunt about it :!:

There were plenty on this forum alone who would go to the extent of saying, "If you don't know how to do up a seat belt, you shouldn't be allowed to leave the house." So I would not be quick to get on the high horse and claim that the current announcement is condescending or patronising.

As it stands, the announcement could probably be more ball park. Damn if you do, damn if you don't. Frankly it's not going to make much of a difference to many people.

I remember NZ's safety video (the non-cringe-worthy, non-Richard Simmons one) used to say, "If you see an oxygen mask fall from above you, don't stop to ask why, or ask if you can have another colour..." Also, on some of the former DJ "manual" demo scripts, the demo would start with, "Whilst some of you are frequent flyers..." or something to that effect. Come on, safety is something to be taken seriously irrespective of how frequently you fly, whether on one airline or many. Telling your frequent flyers that they should listen even if they are frequently flying can be likened to a form of patronising (and any flyer irrespective of how frequently they fly who has a reckless regard for safety shouldn't be flying or allowed to fly - period). So frankly if you thought QF was telling you how to suck eggs...


Back to the OP, I saw the new video the other day. At least it flows better. I wish they just kept the same music throughout the main part of the video for the whole video, as I find it rather soothing.

 

[simongr]

I try to watch the video and look at the crew every time - it was hard though yesterday as I was falling asleep during the taxi...

 

[harvyk]

So they’ve got rid of the captain standing in front of the A380 making very long pauses and frowning?

In all fairness to the cap't he was probably told "oh by the way, we need a new safety video pronto. What are you doing this afternoon"

Had John Travolta been available he would have probably done another one without the offending line "There is no one I'd rather have at the controls than a Qantas Pilot"

 

[samh004]

In all fairness to the cap't he was probably told "oh by the way, we need a new safety video pronto. What are you doing this afternoon"

Had John Travolta been available he would have probably done another one without the offending line "There is no one I'd rather have at the controls than a Qantas Pilot"

Oh, I didn’t intend to pick on him specifically, it was just badly done. I’m sure someone at filming would have noticed immediately, so I just question why it wasn’t fixed. At last it’s gone.

 

[Verde]

There were plenty on this forum alone who would go to the extent of saying, "If you don't know how to do up a seat belt, you shouldn't be allowed to leave the house." So I would not be quick to get on the high horse and claim that the current announcement is condescending or patronising.

As it stands, the announcement could probably be more ball park. Damn if you do, damn if you don't. Frankly it's not going to make much of a difference to many people.

I remember NZ's safety video (the non-cringe-worthy, non-Richard Simmons one) used to say, "If you see an oxygen mask fall from above you, don't stop to ask why, or ask if you can have another colour..." Also, on some of the former DJ "manual" demo scripts, the demo would start with, "Whilst some of you are frequent flyers..." or something to that effect. Come on, safety is something to be taken seriously irrespective of how frequently you fly, whether on one airline or many. Telling your frequent flyers that they should listen even if they are frequently flying can be likened to a form of patronising (and any flyer irrespective of how frequently they fly who has a reckless regard for safety shouldn't be flying or allowed to fly - period). So frankly if you thought QF was telling you how to suck eggs...


Back to the OP, I saw the new video the other day. At least it flows better. I wish they just kept the same music throughout the main part of the video for the whole video, as I find it rather soothing.

I feel a bit stupid admitting to it, but when I flew SYD-WLG in January, I had one of the front row Y seats with the airbag seat belts. I was fine when I first sat down, but after a visit to the toilet I was puzzled for a while as to why I couldn't get it to buckle again, but it was because you had to have the airbag bit facing the right way or it'd just refuse to clasp.

I blame the alcohol in the First lounge, but I was so used to the belts just clicking that it really did puzzle me for a while since it seemed to slide in alright but then wouldn't click into place. Fortunately I gave it a minute before trying again (and untwisting it to be the right way round so it would work) before letting the FA know my belt was defective, as that would have been embarrassing.

OT, but it was a bit strange on the flight back (also first row of Y, fortunately normal belts). The FA gave the ExpressPath passes to the two passengers on the other side of the row, greeted the lady beside me by name (didn't greet the two that were given cards or I) but didn't give the lady or I an Express pass. I didn't bother asking for one since the e Passport tends to make my return pretty quick... and as it turned out, our luggage took over an hour to unload anyway (literally, after about 20 minutes of waiting by the luggage belt they apologised and said they would start now after waiting for a plane to depart, then another twenty minutes later they apologised and said they had to wait for a plane to arrive and it would be another twenty minutes). I can see now why so many people call Qantas inconsistent.

Anyway, my point is that sometimes it is people overused to the procedures that will have the problems rather than those with little experience. The way so many people up front seem to ignore the safety briefing I think it is an area of real concern if there are actually different safety procedures for that plane.

 

[nlagalle]

YES! Exactly!

The offensive part of it is that they think we're too dumb to know that they're required to tell us how the seatbelt works.

It's part of the Qantas PR compulsion to piss on our heads and tell us it's raining. Another example is the signs in the lounges about allergies. Instead of just saying: our food may contain x, y, and z, they first have to have a spiel about how they understand that allergies are a problem, but anyway, the food is full of potential allergens. It's a trivial example, I know, but they're everywhere.

I wish someone would bang the heads of the corporate communications folks together and tell them that if they want to respect their customers, they should just give them the facts, without any bull****.

I seriously doubt qantas PR wrote the script. Any way the wording is done about doing up a seatbelt is going to ruffle people up.

 

[nlagalle]

Agree with you anat0l I think they should have used the same music all the way through.

Flight home tonight, new video again.