US Dividend Miles - Award Booking Questions and General Discussion

I would appreciate assistance regarding the mpm from Mel to USA via Europe.

It took over 2 hours to get the booking in place, mainly because the agent could not see the MH flight in my intinerary. This was eventually sorted out when I requested he seek help from his supervisor.
Having confirmed all legs he then identified the mpm was exceeded. In round thousands his mpm to NYC was 11,000 where my itinerary was 15,000. We tried various other cities but the position he has taken is that you cannot fly west from MEL to the USA and meet the mpm, the only way to get there is via the Pacific where only coach availability existed.

Can some one advise mpm to NYC and YYZ from MEL and where the mpm information is located.

I have 72 hours to sort this out otherwise I am going to loose a great itinerary. Any suggestions?

Thanks
 
I would appreciate assistance regarding the mpm from Mel to USA via Europe.

It took over 2 hours to get the booking in place, mainly because the agent could not see the MH flight in my intinerary. This was eventually sorted out when I requested he seek help from his supervisor.
Having confirmed all legs he then identified the mpm was exceeded. In round thousands his mpm to NYC was 11,000 where my itinerary was 15,000. We tried various other cities but the position he has taken is that you cannot fly west from MEL to the USA and meet the mpm, the only way to get there is via the Pacific where only coach availability existed.

Can some one advise mpm to NYC and YYZ from MEL and where the mpm information is located.

I have 72 hours to sort this out otherwise I am going to loose a great itinerary. Any suggestions?

Thanks

As far as I know MPM info is only available via paid tools like ExpertFlyer and KVS.

MPM from MEL to East Coast USA should not be an issue with a reasonable routing via the EU...and plenty of people have booked it.

[KVS Availability Tool 7.3.7 - Reference: Maximum Permitted Mileage [MPM]: MEL-JFK/US]
Code:
         GI       M      5M     10M     15M     20M     25M     
MPM      PA   12486   13110   13734   14358   14983   15607

US uses the 25M measure so you should have 15607 miles to play with.

Or.

[KVS Availability Tool 7.3.7 - Reference: Maximum Permitted Mileage [MPM]: MEL-YYZ/US]
Code:
         GI       M      5M     10M     15M     20M     25M     
MPM      PA   12124   12730   13336   13942   14548   15155

Note that if you are having a stopover in the EU then that is also likely your destination (if it is further from MEL than JFK) and the MPM to that location applies. Then, if that is the case you cannot travel back to Australia via the US...i.e. having a stopover at JFK...that is against the routing rules.

E.g. if you wanted to go to CDG and JFK...CDG is the destination as it is further from MEL.

Great Circle Mapper

But Berlin would be OK as a stopover:

http://www.gcmap.com/mapui?P=MEL-JFK;MEL-TXL
 
Thanks very much for that information.

My itinerary is very direct :

MEL-KUL-DOH-LHR-JFK then YYZ-LHR-MEL(QF10). Its an open jaw, no stopovers. My booking is through to MSY but that created a bigger mpm problem

The agent would not move on his mpm as I was of the opinion it was 15,000 and asked him to check. He put me on hold and then said there was nothing that could be done and it would not be ticketed. The booking is as present on hold with all flights confirmed. Presumably he has noted that the mpm is exceeded.

As this is only my second US div miles booking I am uncertain how to proceed from here. Is it a position of challenging the mpm advised? Any suggestions of how to proceed would be appreciated.

Thanks
 
As this is only my second US div miles booking I am uncertain how to proceed from here. Is it a position of challenging the mpm advised? Any suggestions of how to proceed would be appreciated.

The itinerary is fine. Your first step should be to call up again and try and ticket...all may be fine. If not, you'll need to request a supervisor. If they continue to insist you're over MPM then you'll have no choice but to ditch the booking and start over.
 
Thanks for the advice. I am in the air for the rest of the day so I'll call tonight and give it a go.
 
The itinerary is fine. Your first step should be to call up again and try and ticket...all may be fine. If not, you'll need to request a supervisor. If they continue to insist you're over MPM then you'll have no choice but to ditch the booking and start over.

I'm probably wrong but it's in the back of my head... isn't there a different MPM for pacific vs atlantic routings? And is it possible the agent is looking at the pacific MPM?
 
I'm probably wrong but it's in the back of my head... isn't there a different MPM for pacific vs atlantic routings? And is it possible the agent is looking at the pacific MPM?

Often upto 3 indicators are shown. However in these cases there is only one. Past experience has certainly shown that they seem to use this number. An Atlantic routing would not be possible with the numbers the OP was quoted...I think this one is agent error.
 
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Thanks to MEL_T pointing out I should grab a MEL-LAX F QF yesterday, I went ahead and put that on hold and continued to spend a few hours looking around w' nothing at all from SYD.

Today, found a SYD - LAX and grabbed that for early May. I'll tkt that soon and then wait till 330 days out and try to work out the return and pay $150 hopefully one off (??) change fee. What will I pay in the meantime though as I'm hoping for ...

CBR-SYD-LAX-JFK (dest)

JFK SFO (stop) LAX SYD CBR. Could I get an LAS in there too on the way back and still be in MPM?

This is the only strategy isnt' it? :)

Cheers
 
Thanks to MEL_T pointing out I should grab a MEL-LAX F QF yesterday, I went ahead and put that on hold and continued to spend a few hours looking around w' nothing at all from SYD.

Today, found a SYD - LAX and grabbed that for early May. I'll tkt that soon and then wait till 330 days out and try to work out the return and pay $150 hopefully one off (??) change fee. What will I pay in the meantime though as I'm hoping for ...

CBR-SYD-LAX-JFK (dest)

JFK SFO (stop) LAX SYD CBR. Could I get an LAS in there too on the way back and still be in MPM?

This is the only strategy isnt' it? :)

Cheers

I would book a dummy return if you can. In any class. The risk is high that an agent will want to cancel the whole booking anyway if you just have a one way and want to add the return.
 
Thanks, on hold now to book return now. Will they adjust all the miles / cost / and routing later at 330 days?
 
Goodo, what do you suggest about a stop in LAS as well as SFO w' JFK being the destination?

I think it's pretty clear already that only one stopover per itinerary is allowed.

If you're keeping one of them under 24 hours then that's a different story. Although, at a US airport they may consider a stopover anything over 4 hours.
 
Hi all, well my trip is fast approaching:

PER-BKK (TG-J) BKK-PVG (TG-J) PVG-YVR (AC-J)
YVR-PEK (AC-J) PEK-BKK (TG-J) BKK-PER (TG-J)

Any tips or things I need to do before leaving? Do I need to reconfirm with USDM (or the individual airlines - I have already selected seats) everything is still in place?
 
My itinerary is very direct :

MEL-KUL-DOH-LHR-JFK then YYZ-LHR-MEL(QF10). Its an open jaw, no stopovers. My booking is through to MSY but that created a bigger mpm problem

The agent would not move on his mpm as I was of the opinion it was 15,000 and asked him to check. He put me on hold and then said there was nothing that could be done and it would not be ticketed. The booking is as present on hold with all flights confirmed. Presumably he has noted that the mpm is exceeded.

I'm probably wrong but it's in the back of my head... isn't there a different MPM for pacific vs atlantic routings? And is it possible the agent is looking at the pacific MPM?

Often upto 3 indicators are shown. However in these cases there is only one. Past experience has certainly shown that they seem to use this number. An Atlantic routing would not be possible with the numbers the OP was quoted...I think this one is agent error.

There is no AT MPM for MEL-NYC, so the proposed routing is not valid:

[KVS Availability Tool 7.3.8 - Reference: Maximum Permitted Mileage [MPM]: MEL-KUL-DOH-LHR-JFK]
Code:
CTY   DC   TPM   cough   MPM  DC SUR  HGL   LWL   25M  XTRA       
MEL 3                                                           
KUL 3 EH  3938  3938  4725  EH  0M   787     0  5906     0      
DOH 2 EH  3664  7602  8913  EH  0M  1311     0 11141     0      
LON 2 EH  3239 10841 12910  EH  0M  2069     0 16137     0      
NYC 1 [COLOR="#FF0000"][B]AT[/B][/COLOR]  3463 14304   [COLOR="#FF0000"][B]**MPM NOT AVAILABLE**[/B][/COLOR]
 
Yes, understood 1 stopover, I was just trying to 'push it', but I have my desired itinerary so I'm a happy little vegetable. Now to try to locate the AFF recommendations on which a380 SYD-LAX F seat to request if I am allowed to (although I expect to be shoved aside for someone who has more than a PS).
 

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