US Dividend Miles - Award Booking Questions and General Discussion

[Danger]

Re: Heads Up! (I hope)

With all due respect, why have you waited until '5 minutes till midnight' to start asking about the Guam trick? We have been discussing it on this forum almost daily for a year now and there are dozens of successful itineraries posted and hints and tips listed. You're an established contributor to this site- Why are you asking these basic questions now?

I'm trying to learn, albeit in a small timeframe.

But I shall desist and unsubscribe from this thread.

 

[travelislife]

Re: Heads Up! (I hope)

I'm trying to learn, albeit in a small timeframe.

But I shall desist and unsubscribe from this thread.

Danger don't worry about it keep pushing along it is worth it and we are here to help. What you want to do is possible (but is blatantly breaking the rules of the program). You will have to feed the agent each individual segment. You will have to hope they don't pick up on the stopover in the same region. If they price it at 90k say 'oh, I thought SWP to SWP in J was only 30k?'. Any other questions just ask.

 

[smit0847]

Re: Heads Up! (I hope)

I'm trying to learn, albeit in a small timeframe.

But I shall desist and unsubscribe from this thread.

You don't need to unsubscribe but you'll find all your questions have already been answered and there's plenty of sample itineraries listed. You're a regular poster in this thread, didn't you see all the discussion already?

 

[anat0l]

Re: Heads Up! (I hope)

You don't need to unsubscribe but you'll find all your questions have already been answered and there's plenty of sample itineraries listed. You're a regular poster in this thread, didn't you see all the discussion already?

Your snide condescension is uncalled for.

If you hadn't noticed, many questions pertaining to US DM basics - let alone the GUM stuff - is frequently repeated through this thread. This also goes for the continuing evolving quirks that have cropped up during the US DM "game".

 

[anat0l]

Re: Heads Up! (I hope)

Danger don't worry about it keep pushing along it is worth it and we are here to help. What you want to do is possible (but is blatantly breaking the rules of the program). You will have to feed the agent each individual segment. You will have to hope they don't pick up on the stopover in the same region. If they price it at 90k say 'oh, I thought SWP to SWP in J was only 30k?'. Any other questions just ask.

Pretty much this. If you're ready and availability checked, take the plunge and call.

GUM itineraries may involve more HUACA than usual, so be prepared.

 

[bcworld]

Re: Heads Up! (I hope)

So for everyone who was inconveniced by the TG472 changes...wait for it...!

THAI Reduces Sydney Service May – Oct 2014 | Airline Route

CLASSIC TG!

 

[hummel]

Re: Heads Up! (I hope)

So for everyone who was inconveniced by the TG472 changes...wait for it...!

THAI Reduces Sydney Service May – Oct 2014 | Airline Route

CLASSIC TG!

Bloody hell. So TG472 has gone from 2045dep to 1540dep? On April 17th if I'n reading correctly.

If so pissed off as I booked a reward seat on VA MEL-SYD last night to connect to the evening departure.

 

[bcworld]

Re: Heads Up! (I hope)

Bloody hell. So TG472 has gone from 2045dep to 1540dep? On April 17th if I'n reading correctly.

If so pissed off as I booked a reward seat on VA MEL-SYD last night to connect to the evening departure.

...and there will also be people who went through all the rebooking traumas and now find that their TG472 is no longer operating that day and they have to do it all again.

 

[bcworld]

Re: Heads Up! (I hope)

Bloody hell. So TG472 has gone from 2045dep to 1540dep? On April 17th if I'n reading correctly.

If so pissed off as I booked a reward seat on VA MEL-SYD last night to connect to the evening departure.

In fact yes, TG472 no longer operates on Apr 17!

 

[hummel]

Re: Heads Up! (I hope)

In fact yes, TG472 no longer operates on Apr 17!

ffs I just checked and you're correct. I've been rebooked in F on the 18th which is great except I'll miss connect everything else! :evil:

Edit: It was a trip to SPN so looks like it's off the table now, I really need a couple of days break after the past 6 months I've had too.

I'll give TG a buzz tomorrow, maybe I'll do just do SYD-BKK and have a few days there, will cost me 40k though!

 

[bcworld]

Re: Heads Up! (I hope)

ffs I just checked and you're correct. I've been rebooked in F on the 18th which is great except I'll miss connect everything else! :evil:

It actually shows for sale on the TG website but doesn't show up on KVS, which is where I got my info from. No idea what's going on. The change to 3 days a week doesn't start til 29 April according to the airlineroute info.

 

[hummel]

Re: Heads Up! (I hope)

It actually shows for sale on the TG website but doesn't show up on KVS, which is where I got my info from. No idea what's going on. The change to 3 days a week doesn't start til 29 April according to the airlineroute info.

It's still a major stuff around for me if stays on the 17th departure as it means a full day off work which I can't really afford at this stage but that's the risk we run in this game. Will give TG a call tomorrow and see what they say.

 

[legroom]

Change of Award Cabin - Before travel starts - ? Possible on partner airlines

Friends & Gurus

When I made the confirmed booking recently (SYD JRO via IST), the return BKK SYD flight had only J seats available, so it was booked in J.

However, I paid for an F trip as the SYD BKK was in F.

Today when I checked, I found that the above J sector (BKK SYD) now has F seat available.

Called up and met two different agents who gave me the same reply: not possible to move award cabin level once tickets are issued.

The rules on changes to flights on partner airlines actually says:

".... Before travel begins, you can change the point of origin, destination, airline carrier and stopover for a fee if the new itinerary is allowed with the original award redeemed...."

There was no mentioning of award level (cabin class) there.

OPTION #1:

Make a new booking and then cancel the current one (I have miles for that)

"not possible" as two sectors showed no availability

OPTION #2

Cancel the booking, return the seats to the general pool and rebook tomorrow.

"No guarantee"

I am not warm to this idea as a bird in hand is better than..... nothing.

Any ideas to move around this stumbling block ?

Regards

 

[travelislife]

Re: Change of Award Cabin - Before travel starts - ? Possible on partner airlines

Friends & Gurus

When I made the confirmed booking recently (SYD JRO via IST), the return BKK SYD flight had only J seats available, so it was booked in J.

However, I paid for an F trip as the SYD BKK was in F.

Today when I checked, I found that the above J sector (BKK SYD) now has F seat available.

Called up and met two different agents who gave me the same reply: not possible to move award cabin level once tickets are issued.

The rules on changes to flights on partner airlines actually says:

".... Before travel begins, you can change the point of origin, destination, airline carrier and stopover for a fee if the new itinerary is allowed with the original award redeemed...."

There was no mentioning of award level (cabin class) there.

OPTION #1:

Make a new booking and then cancel the current one (I have miles for that)

"not possible" as two sectors showed no availability

OPTION #2

Cancel the booking, return the seats to the general pool and rebook tomorrow.

"No guarantee"

I am not warm to this idea as a bird in hand is better than..... nothing.

Any ideas to move around this stumbling block ?

Regards

HUACA. They definitely don't have to cancel to do a cabin change. Might have to pay the $150 fee though. Make sure they select the new F seat segment before deleting your old J seat segment though.

 

[ms1]

Re: Change of Award Cabin - Before travel starts - ? Possible on partner airlines

Friends & Gurus

When I made the confirmed booking recently (SYD JRO via IST), the return BKK SYD flight had only J seats available, so it was booked in J.

However, I paid for an F trip as the SYD BKK was in F.

Today when I checked, I found that the above J sector (BKK SYD) now has F seat available.

Called up and met two different agents who gave me the same reply: not possible to move award cabin level once tickets are issued.

The rules on changes to flights on partner airlines actually says:

".... Before travel begins, you can change the point of origin, destination, airline carrier and stopover for a fee if the new itinerary is allowed with the original award redeemed...."

There was no mentioning of award level (cabin class) there.

OPTION #1:

Make a new booking and then cancel the current one (I have miles for that)

"not possible" as two sectors showed no availability

OPTION #2

Cancel the booking, return the seats to the general pool and rebook tomorrow.

"No guarantee"

I am not warm to this idea as a bird in hand is better than..... nothing.

Any ideas to move around this stumbling block ?

Regards

Keep ringing till you get an agent who will move classes without charging a penalty fee. Trust me, you'll eventually find the right agent.

 

[MEL_Traveller]

Re: Change of Award Cabin - Before travel starts - ? Possible on partner airlines

the fee to change class where you have accepted travel in a lower class originally is $150.

agents do NOT have to cancel the whole itinerary to rebook a change of class.

call again to get an agent to handle the change correctly, but no point calling and calling until you trick an agent to overlook the fee. that is not being honest.

 

[legroom]

Re: Change of Award Cabin - Before travel starts - ? Possible on partner airlines

After spending some 80 min on hold, I met another agent who raised no objection, only ".... there would be a $150 change fee...."

I am not going to quibble on that, so it is now all done: J to F for $150.

Without your encouragement and Viber, I may have been stuck in J.

Now, it has become (O) instead of (I) and 1A has been selected !

Magic of HUACA !

Thanks

 

[shellthom]

Re: Change of Award Cabin - Before travel starts - ? Possible on partner airlines

I need to pull my finger our and get my trip booked to ROR (Koror, Palau) booked in but we are only going there as we have some points left from booking the EU/US trip. +1 has 1 F segment on the trip but we were charged at the J rate for the whole ticket. If I try to get him in F on all of his flights could that mean I only need to pay $150 because they see the F already?
I am debating using the points for ROR - which we want to go to for diving, or upgrading from J to F on the tickets we already hold - which there wasn't F in the first place thats part of the reason why I have points left over.

 

[bcworld]

Re: Change of Award Cabin - Before travel starts - ? Possible on partner airlines

I need to pull my finger our and get my trip booked to ROR (Koror, Palau) booked in but we are only going there as we have some points left from booking the EU/US trip. +1 has 1 F segment on the trip but we were charged at the J rate for the whole ticket. If I try to get him in F on all of his flights could that mean I only need to pay $150 because they see the F already?
I am debating using the points for ROR - which we want to go to for diving, or upgrading from J to F on the tickets we already hold - which there wasn't F in the first place thats part of the reason why I have points left over.

If you have a J (30,000 mile) redemption it's far more likely the mistake will be noticed and they'll be booted out of F on that one sector than happily upgraded to F on any others. Which other sectors can you get F on...between BKK and Japan?

 

[shellthom]

Re: Change of Award Cabin - Before travel starts - ? Possible on partner airlines

If you have a J (30,000 mile) redemption it's far more likely the mistake will be noticed and they'll be booted out of F on that one sector than happily upgraded to F on any others. Which other sectors can you get F on...between BKK and Japan?

The F segment is on the booking we currently have which is EU and US.
A booking to ROR is what we want to make.
I am not sure if we should book another trip, or use the points to get what i wanted in the first place (but wasn't available - so possibly still isn't), but like you said, I don't want to make too much noise about the existing booking and bring attention to their error.