yohy?!
Established Member
- Joined
- Nov 30, 2009
- Posts
- 4,499
- Qantas
- Silver
After two flights in Y yesterday on VA for the first time in a year it's clear to me now that the up market strategy is an abject failure.
All crew I encountered were disinterested in providing friendly service and some were downright rude.
The food offering for dinner in domestic is a joke and unworthy of the Saver fare paid that was $10 less than QF.
IFE content library has shrunk and cleaning standards are now no better than Jetstar (ie gross).
Can't see how they can continue like this with such an uncompetitive product - almost worth them returning to a more LCC model where consistency and quality of service can be more easily maintained.
All crew I encountered were disinterested in providing friendly service and some were downright rude.
The food offering for dinner in domestic is a joke and unworthy of the Saver fare paid that was $10 less than QF.
IFE content library has shrunk and cleaning standards are now no better than Jetstar (ie gross).
Can't see how they can continue like this with such an uncompetitive product - almost worth them returning to a more LCC model where consistency and quality of service can be more easily maintained.