Velocity Double Points Promotion 28 Aug - 30 Sep 2012 and fly 01 Oct- 30 Nov 2012

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Re: Double Velocity Points Promotion

My bonus point posted with the flights for the flights this week.
 
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Re: Double Velocity Points Promotion

Flights still haven't been credited with bonus points. Called up the same day as base points were credited and told that they would be credited within a week. Then called up this evening to ask where they were and to be told that my 'review date must be between the dates of 25 August and 31 October to be eligible for the promotion'. I contested this and he went to speak to his manager. He came back with a negative response. I contested further and he went to again ask his manager. Whilst on hold, he seemingly hung up on me. Nice.
 
Re: Double Velocity Points Promotion

Flights still haven't been credited with bonus points. Called up the same day as base points were credited and told that they would be credited within a week. Then called up this evening to ask where they were and to be told that my 'review date must be between the dates of 25 August and 31 October to be eligible for the promotion'. I contested this and he went to speak to his manager. He came back with a negative response. I contested further and he went to again ask his manager. Whilst on hold, he seemingly hung up on me. Nice.

Wow, That needs clarification. here's the link again Tuddy.

Double Velocity Points Promotion | Velocity Frequent Flyer

I did get a reply email from Velocity to say that i was registered, PJ
 
Re: Double Velocity Points Promotion

Wow, That needs clarification. here's the link again Tuddy.

Double Velocity Points Promotion | Velocity Frequent Flyer

I did get a reply email from Velocity to say that i was registered, PJ

I did quote the web address where he could read the promotion himself haha. but that was when he went off the second time. ultimate ridiculousness in my mind. or perhaps sheer incompetence. regardless, i plan on trying again next week
 
Re: Double Velocity Points Promotion

Still have not received any bonus points.
 
Re: Double Velocity Points Promotion

My bonus points have been posted 2 days after the flights. Also, very impressed with the DJ PER MEL Coast to Coast J service i the new A330-200, PJ
 
Re: Double Velocity Points Promotion

My last 3 recent flights posted. But not the 3 before. Even though the were booked at the same time. I will have to make a call. I will keep you posted.
 
Re: Double Velocity Points Promotion

My bonus points all posted for my last 3 flights, and also mrs euroflyer's that were family pooled.
 
Re: Double Velocity Points Promotion

Does anyone know how you can check to see if you're correctly registered for the promotion?
 
Re: Double Velocity Points Promotion

D'oh, I didn't read it right back in Sept. I didn't know it required registration... damn :(
 
Does anyone know how you can check to see if you're correctly registered for the promotion?

By trying to register again, it tells you you are registered.


....sent from the place closest to the airport I just arrived at.
 
Points credited no problem. Got the standard points, and double bonus points.



....sent from the place closest to the airport I just arrived at.
 
Re: Velocity Double Points Promotion 28 Aug - 30 Sep 2012 and fly 01 Oct- 30 Nov 201

After a 3 week wait from an email I sent about my missing points. I got a reply telling me points had been posted and apologizing for any inconvenience. Better late than never I suppose.
 
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