Velocity Platinum Complimentary Upgrades

[ben95]

No issue to redeem one of my credit for my christmas travel. Checked rewards avaiability, booked the Flex fare and called in and after waiting about 5 minutes on the phone and all processed no drama.

 

[SeaWolf]

Booked a return trip to Melbourne this morning for the end of January. Called up straight away and used my complimentary upgrades with no issues at all.

 

[ThePW]

Likewise, I took a $99 penalty to cancel a Choice fare trans-con to Melbourne, rebooked Flex as the new lower pricing isn't too much more than what I paid for Choice, and could upgrade with a complimentary credit straight afterwards. I thought it was worth it for the fee + the extra SCs I'll get as well.

 

[Chino Y]

Hi all does the benefit apply to the new VA flights to Doha in mid 2025?

 

[oz_mark]

Hi all does the benefit apply to the new VA flights to Doha in mid 2025?

No,
For points upgrade: Terms and Conditions section 8.9

UpgradeMe Points flight upgrades is not available on Virgin Australia flights to Doha (operated by Qatar Airways for Virgin Australia).

For UpgraeMe Platinum Benefit the rules talk about Domestic and Short Haul International. And right at the end of 9.2 it says

• Upgrades are not available on Virgin Australia flights to Doha (operated by Qatar Airways for Virgin Australia)

 

[Chino Y]

No,
For points upgrade: Terms and Conditions section 8.9


For UpgraeMe Platinum Benefit the rules talk about Domestic and Short Haul International. And right at the end of 9.2 it says

Yeah but they are not operated by Qatar, I guess it's not short haul.