Recently bought a round the world ticket, flying:
1. VA on VA metal: SYD->HKG (while it was still a route!)
2. VA on VS metal: HKG -> LHR
3. VS on VS metal: LHR -> SFO
4. DL on DL metal: SFO -> LAX
5. VS on DL metal: LAX -> SYD
I got velocity points / status credited for legs 1-4, but not on 5. All the flights were in J
Waited for the usual ~2-3 weeks and then submitted a retro request. It came up with:
"Unsuccessful: Waiting for response from partner".
I've called up to find out what was going on, but the person on the phone claims I might not be eligible for points since it was a VS ticket for DL, not a VA ticket. That seems odd to me since both VS and DL are velocity partners. Anyone else had such an issue?
1. VA on VA metal: SYD->HKG (while it was still a route!)
2. VA on VS metal: HKG -> LHR
3. VS on VS metal: LHR -> SFO
4. DL on DL metal: SFO -> LAX
5. VS on DL metal: LAX -> SYD
I got velocity points / status credited for legs 1-4, but not on 5. All the flights were in J
Waited for the usual ~2-3 weeks and then submitted a retro request. It came up with:
"Unsuccessful: Waiting for response from partner".
I've called up to find out what was going on, but the person on the phone claims I might not be eligible for points since it was a VS ticket for DL, not a VA ticket. That seems odd to me since both VS and DL are velocity partners. Anyone else had such an issue?