Virgin added new destinations to bookings

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malmacdowall

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Virgin have just announced on Facebook that as of tomorrow, fri 30th, you will be able to book the following destinations online:
- Singapore
- Beijing
- Shanghai
- Johannesburg
- Cape Town.


Great ti see them adding these SQ code share destinations.
 
Could someone confirm to me how you book flights that don't appear on the DJ booking engine?

Case in question, I note in Voyeur, that MLE is shown as a code share port, but it isn't on the DJ site. To get Velocity points/SCs, do I have to book through the GCC or can I book on SQs website?

If the later is possible, then if I book an SQ (example) flight BNE-LHR (not a Virgin code share I believe), does the flight still earn Velocity points/SCs (assuming correct fare buckets are purchased)?
 
All SQ operated and marketed flights (assuming the fare is booked in an earning fare bucket) will earn points and SCs.
 
All SQ operated and marketed flights (assuming the fare is booked in an earning fare bucket) will earn points and SCs.

When you book the VA codeshare do you get the points bonus for status level? (Which you don't get with SQ but do get with some other partners.)
 
When you book the VA codeshare do you get the points bonus for status level? (Which you don't get with SQ but do get with some other partners.)

That would be the advantage in booking the VA code, yes. Do note that some of the cheaper whY buckets will probably earn less, not more points..
 
Could someone confirm to me how you book flights that don't appear on the DJ booking engine?

Case in question, I note in Voyeur, that MLE is shown as a code share port, but it isn't on the DJ site. To get Velocity points/SCs, do I have to book through the GCC or can I book on SQs website?

If the later is possible, then if I book an SQ (example) flight BNE-LHR (not a Virgin code share I believe), does the flight still earn Velocity points/SCs (assuming correct fare buckets are purchased)?

Hi Swanning_it,
Not all codeshare destinations are available, but will be rolled out progressively.
SCs and points would only be able to be earned on those routes where the codeshare exists
Options would be through your travel agent should you want to head to the Maldives soon!
 
Hi Swanning_it,
Not all codeshare destinations are available, but will be rolled out progressively.
SCs and points would only be able to be earned on those routes where the codeshare exists
Options would be through your travel agent should you want to head to the Maldives soon!

Thanks for the clarification VA. So MLE (as a codeshare) will earn points/SCs (provided the correct fare bucket is purchased) whether I book through SQ, a travel agent or DJ phone resevations? Or is DJ unable to book it at all at the moment?
 
I just went to the VA site and brought up the interactive map of destinations and I note SQ don't yet appear as a codeshare at all. Am I seaching the right map?

EDIT: Found another map with SQ on it, but it only shows SIN as the only codeshare flt from BNE. Is there a list of code share destinations?

Also what's the difference between an interline and a codeshare?
 
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OT, but how can you tell the fare bucket, before you buy the ticket???
 
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OT, but how can you tell the fare bucket, before you buy the ticket???

This explanation by anat0l was excellent for SQ.

I must admit to still being confused though. From VAs post above, it seems only codeshare flights earn. I'm having trouble seeing which of SQ flts are codeshare and which aren't :confused:

MLE is shown in the latest Voyeur, but that's the only place I can find it mentioned :shock:


For the Virgin Australia group of airlines, there are three earning schemes - domestic (based on $ spent), international short haul and international long haul (both of the latter use fare buckets and based on distance flown). If you booked a SQ operated VA codeshare (i.e. your flight number is VA....), then you would use the international long haul earn table to determine how many points you would get.


For your example of BNE-MLE, here's an illustration of how this would work. Go to the SQ website and put in your points of travel, dates and class (Economy, in this case). Then we get the screen below.

View attachment 6624

If you were to book this ticket, you'd have two flights which are both operated and marketed by SQ (i.e. an SQ aircraft will fly you there, and the flight number on your ticket is an SQ one). I've only shown the outbound here (but it'd equally apply for the inbound flight).

To find out whether you will earn any points or not, you'll need to read the detailed fare information. To do this, scroll to the bottom of the page and click on "View summary of fare conditions". You'll get a screen which looks like this (in this case, the fare type selected is "Super Deals"):

View attachment 6625

In this case, the fare basis is VLPR3M, corresponding to a fare bucket / class code of V (the initial letter of the fare basis). If you then go to the Points Earn on partner tables on VFF, look under the SQ section, you'll see that V class is not found in the table. This means you will earn nothing under VFF if you booked this fare.


On the other hand, if we select a Flexi Saver fare type, and view the detailed conditions, we get the following information instead:

View attachment 6626

In this case, the fare bucket will be W. Under the VFF table for SQ, W is in the Economy section and you'll earn 1 VFF point per mile flown. (If you check the status earn table, you'll also find that you'll earn Full Economy status credits). When you book your SQ ticket, be sure to add your VFF number to the frequent flyer information (i.e. along with all your other passenger information). You can also try adding it at the airport if need be.
 
Was wondering, does booking say DRW-SIN (normally operated by Silk Air and therefore no earn) through VA codeshare mean you can in fact earn on this route?
 
Was wondering, does booking say DRW-SIN (normally operated by Silk Air and therefore no earn) through VA codeshare mean you can in fact earn on this route?

If its code share then it should earn points. As long as it has a VA flight number then it should be ok....
 
...
Also what's the difference between an interline and a codeshare?
Codeshare in this case is a VA flight number on another airline's 'metal'. i.e. VA don't operate the service.

Interline is where you might fly on VA metal to an airport to transit and depart on another airline's flight number.
 
I must admit to still being confused though. From VAs post above, it seems only codeshare flights earn. I'm having trouble seeing which of SQ flts are codeshare and which aren't :confused:

MLE is shown in the latest Voyeur, but that's the only place I can find it mentioned :shock:

I was of the view that all SQ marketed and operated flights earned points and SCs as well, not just those that are codeshares. So I'm right to assume that a SIN to LAX flight on SQ would not earn anything on VA then? Does the same rule apply to other partners, such as DL for example? I have a number of domestic DL flights booked, such as CMH to LGA and have assumed that these would credit. I'm now not so sure...

The difficulty I am having is identifying which routes are codeshares and which are interlines. From the map in Voyeur, they bundle both together.
 
I was of the view that all SQ marketed and operated flights earned points and SCs as well, not just those that are codeshares. So I'm right to assume that a SIN to LAX flight on SQ would not earn anything on VA then? Does the same rule apply to other partners, such as DL for example? I have a number of domestic DL flights booked, such as CMH to LGA and have assumed that these would credit. I'm now not so sure...

The difficulty I am having is identifying which routes are codeshares and which are interlines. From the map in Voyeur, they bundle both together.

He/she is referring to the differing earn rates between VA flights (those with code share) and SQ flights. VA flights get status bonus points - that is the advantage (and also if it was a Silk Air flight, you now get points and status credits where you otherwise wouldn't have.)
 
To simplify scibo10, both points and status credits can be earned on flights with a VA, SQ, or DL flight code (ie. the SQ SIN-LAX flight WOULD earn points/SCs)... the SCs earned are the same for all 3 airlines, and just depend on distance and which cabin you fly. To see how many points you'd earn on SQ, see: Points Earn with Airline Partners | Velocity Frequent Flyer (DL and VA earn is shown on this page too, and I can confirm from first-hand experience that DL domestic flights DO earn points and SCs, provided you book into one of the fare buckets shown on that page). :)
 
I just went to the VA site and brought up the interactive map of destinations and I note SQ don't yet appear as a codeshare at all. Am I seaching the right map?

EDIT: Found another map with SQ on it, but it only shows SIN as the only codeshare flt from BNE. Is there a list of code share destinations?

That BNE-SIN should not be with SQ but with etihad, as they fly that route, due to the non-duplication part of their agreements.
 
All SQ operated and marketed flights (assuming the fare is booked in an earning fare bucket) will earn points and SCs.

Hi Swanning_it,
Not all codeshare destinations are available, but will be rolled out progressively.
SCs and points would only be able to be earned on those routes where the codeshare exists
Options would be through your travel agent should you want to head to the Maldives soon!

This is what is confusing me. Notzac seems pretty clear, as is ChrisCh's actual hard evidence, so VA, could you perhaps confirm for us whether all partner airline flts (of the correct fare bucket) will earn VA miles and SCs? I'm now thinking your comment above just refers to until the codeshares are formally in place.......but then again, hasn't it been previously said that not all SQ flts will be codeshare due to the Etihad agreement? I'd really appreciate some clarity. Thank you!
 
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