Virgin rewards ticket cancellation

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scheps

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Hi guys,

Just wondering as a plat when cancelling rewards ticket for dom travel in any class, is there any penalty? whats your experience?

Thanks - scheps
 
Hi guys,

Just wondering as a plat when cancelling rewards ticket for dom travel in any class, is there any penalty? whats your experience?

Thanks - scheps

Typically, there is a fee of AUD60 or 7500 points to cancel a J award booking (I would go for the cash amount).

The fare rules for the ticket will give the exact amounts in your particular case...
 
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If the agent is in a good mood sometimes you can get a cancellation without penalty, but treat that as a gift rather than an expectation as certainly they don't have to.
 
thanks guys, i called to cancel 4 people on my pnr and was not charged. thought that was a lucky break. although he asked when did i book, and was within 24 hours.
 
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just cancelled another one (48 hours from booking) and not so lucky.
 
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