Virgin Velocity Reward Seats on Etihad foibles

IrishPete

Member
Joined
Apr 21, 2012
Posts
415
So:

seat selection isn't available, even for a fee, but this seems to be an IT glitch at Eithad, and they are looking into it and will call me back.

However, online check-in also isn't available for my tickets, apparently, so I can't choose seats by checking in either.

And with the flight very full, the prospect of being seated separately from my travelling companion is not a happy one.

And with none of this stuff available, buying a Neighbour Free seat is Pie In The Sky...
 
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And strangely, about five hours before the flight, online check-in became available for me in the Etihad app, and when I went to select seats, we already had suitable seats assigned.

The customer service agent never did call me back, but maybe she fixed the problem...

Currently lounging in the American Express lounge in Melbourne international airport. A little downmarket, but better than the departure gate...
 

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