sandiefran
Junior Member
- Joined
- Jan 18, 2004
- Posts
- 17
We recently spent 6 weeks in Turkey and before we left I made a point of contacting the Commonwealth Bank to advise them that we would be using our Maestro/Cirrus card at ATMs whilst there and had it noted on our account accordingly.
When we tried to use the cards in Turkey, the card was accepted by the ATM, but then we got the message "card not recognised" and at the HSBC I was greeted by name but still no money!:shock:
I sent the bank an urgent e-mail from Turkey over three weeks ago but have not had the courtesy of a reply.
Fortunately my husband had a PIN on his Virgin Mastercard and we could draw money that way - thank you Richard Branson!
When I phoned the Commonwealth Bank on our return, I was told by a supervisor that because our account is "cheque linked" (Pensioner Security), the card will not work in Eurpoe - only in Asia. Turkey is considered as being Europe.
I was not impressed and certainly should have been informed of this when I first contacted the bank.:evil:
So please make sure that your card will work where you are going and have a good back-up just in case!
I will be making other banking arrangements for future travelling.
When we tried to use the cards in Turkey, the card was accepted by the ATM, but then we got the message "card not recognised" and at the HSBC I was greeted by name but still no money!:shock:
I sent the bank an urgent e-mail from Turkey over three weeks ago but have not had the courtesy of a reply.
Fortunately my husband had a PIN on his Virgin Mastercard and we could draw money that way - thank you Richard Branson!
When I phoned the Commonwealth Bank on our return, I was told by a supervisor that because our account is "cheque linked" (Pensioner Security), the card will not work in Eurpoe - only in Asia. Turkey is considered as being Europe.
I was not impressed and certainly should have been informed of this when I first contacted the bank.:evil:
So please make sure that your card will work where you are going and have a good back-up just in case!
I will be making other banking arrangements for future travelling.