I feel that one is worthy of a computer to your MP or an FOI or something, if you have the time and heart to do it. That’s disgustingOk. So finally a resolution after many calls including to Home Affairs and various people at Medicare and two visits to Medicare offices.
Home affairs have no record whatsoever of sending any advice to Medicare. There is no record of an unresolved visa in any of their systems (as expected).
Medicare have resolved that despite an acknowledgment the advice should not have been sent there is nothing they can do to stop the cancellation of the Medicare card and a new one will be issued and sent via snail mail.
Oh and they refuse to divulge why the card was cancelled or what went wrong in Medicare processes, nor issue a letter of apology nor a certification that my partner is a citizen and the card should not have been cancelled.