What happened to the DJ Amex card?

[oz_mark]

Well the first two are offered by DJs, so there's some hope there.
As for the the fee free for life, who knows!

 

[Kerrodt]

So DJ is going to partner with Latitude for the store-branded credit cards...lol, no wonder it has gone downhill, and with this kind of partnership it will only go downhill further!

https://www.theaustralian.com.au/business/retail/david-jones-has-picked-latitude-financial-as-its-new-credit-card-and-financial-services-partner-amid-economic-headwinds/news-story/eb853932a5cb98aaf13b171a329717d6

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On the face of it, this is a terrible partnership. A low end credit card company in partnership with a high end retailer. I can't imagine the well heeled residents of the up market suburbs across Australia happily pulling out a Latitude Branded Card in full sight at the register at David Jones.

I read this morning in the AFR that Latitude will acquire "David Jones' existing cards portfolio subject to further agreement." Why would anyone want to transfer their card from Amex to Latitude?

 

[PineappleSkip]

Mrs Pineapple got this non-informative email today

As a valued and loyal customer of David Jones and American Express, we are writing to let you know that the David Jones and American Express Cobrand Card partnership is coming to an end. David Jones will be appointing a new financial services card partner, and in the coming months you’ll receive an update with further information giving you time to consider your options.

Until such time you can continue to use your David Jones American Express Card to access all of the benefits and premium services you receive today.

Furthermore, all American Express Cards will continue to be warmly accepted at David Jones stores and online.

What’s next

For now there is no action you need to take.

You will receive information regarding changes to your David Jones American Express Card in the coming months.

Should you have any questions, you can call the number on the back of your Card where our Customer Care Professionals will be able to assist you. Alternatively, you can visit our Frequently Asked Questions page at

https://www.americanexpress.com/en-au/customer-service/david-jones/

The FAQs basically say ‘Nothing changes until everything changes’.

 

[Kerrodt]

Mrs Pineapple got this non-informative email today


The FAQs basically say ‘Nothing changes until everything changes’.

I got the same email.

I suspect that once they get all of the approvals in place to transfer the card portfolio over to Latitude we will get another email saying "Your DJ Amex Card is transferring to Latitude next week with 'enhanced' benefits". The short timeframe in providing notice to prevent any leakage of cards being cancelled.

I'm quite confident that I'll be cancelling my card. It won't go to Latitude as I don't like them or trust them.

 

[Ace3162]

The DJs benefit I’m going to miss the most is the free alterations.
(DJs AmEx Plat)

Shirts, Jeans, full suits… altered for free.!
It’s been Brilliant over the years, especially when purchased during sale times.

 

[kyle]

The DJs benefit I’m going to miss the most is the free alterations.
(DJs AmEx Plat)

Shirts, Jeans, full suits… altered for free.!
It’s been Brilliant over the years, especially when purchased during sale times.

That and the free delivery on any amount, even if the bulk of the purchase is paid with gift cards.

 

[kerfuffle]

That and the free delivery on any amount, even if the bulk of the purchase is paid with gift cards.

And free gift wrapping!

 

[kyle]

And free gift wrapping!

But I've noticed an increasing number of items where they don't gift wrap and most are the drop ship ones.

 

[dontwanttoregister]

Has anyone heard anything about the new offer and/or transfer? We are creeping up to the announced start date of September David Jones signs Latitude as credit cards partner in exclusive 10-year deal | Media Releases

 

[oz_mark]

Haven't heard a thing, but really wasn't expecting to until next month.

 

[Kerrodt]

I cancelled my card. No way I want my personal data going to Latitude. They leak like a sieve.

 

[georgie23]

I cancelled as well
Unfortunatelly my details have already leaked with them but find their whole IT infrustructure terrible

 

[Johnxx]

I asked a CS rep about it recently and he advised the change is postponed until next year

 

[bcdaus]

So it seems like its back on. Got the email this morning -
"David Jones American Express Card customers will be transitioned to a new David Jones credit card in July 2024. "

I am working out the best AMEX card to churn to as I would not touch Latitude with a 1000ft barge pole.

 

[oz_mark]

So it seems like its back on. Got the email this morning -
"David Jones American Express Card customers will be transitioned to a new David Jones credit card in July 2024. "

I am working out the best AMEX card to churn to as I would not touch Latitude with a 1000ft barge pole.

It was never really off. but there is more discussion in another thread about last weeks email

David Jones: AMEX to Latitude

Hi All, Has any one heard anything more about the new David Jones Card? I'm considering cancelling it with AMEX before the transition date and I have received no updates as yet.

www.australianfrequentflyer.com.au

 

[bussyboy]

My sister currently has the DJ platinum Amex

Any recent experience in applying for a "normal" Amex and transferring balance across that someone can share?? Like many she's dubious of Latitude but also cautious of applying for a new product with a balance owing

 

[60spud]

Has anyone contacted Amex re transferring points and card to Platinum Edge to retain the points earning at supermarket and fuel outlets. I will do this today as I am curious to see if they offer me any points or reduced fee. I will be surprised if Amex will just let this business go to latitude without some sort of counter deal.

 

[dissector]

I got the same disturbing emails regarding Latitude and eventual demise of Amex DJ card products. Last night Mrs dissector got an email regarding ongoing issues with Latitude (these issues never went away, we are finding out about new Latitude problems every day).

Latitude can severely devalue DJ brand. However, let them live and learn...

I contacted Amex today, transferred to another card. Very easy process. Point transfer done. I did not ask for more points. I just wanted to transfer my card account with convenience to continue living my life without Latitude in it. I was assisted by a very nice human being on the other end of the phone line.

Do not allow your data to be leaked to (and eventually by), Latitude.

 

[spud60]

I contacted Amex today regarding my DJs card and was given all this to transfer to Platinum Edge:
First year free saving $195.
$200 Credit for travel etc.
Spend $3000 in first 3 months and receive 15000 reward points.
Outstanding annual fee on DJs card will be calculated and credited to my new PE card.
Current MR points on DJs card will be transferred to my new PE card.
Outstanding balance owing on DJs card will be transferred to new PE card.

For me this is a great deal as my wife has a primary card as well so we got the deal twice. I think David Jones and Latitude have made it so American Express can't say too much in their email to current cardholders unless they contact amex direct and ask to cancel the contact to Latitude.

 

[60spud]

I'm sure Latitude and DJs will come up with some good deals both in store and online later this year to entice people to join. I'm far more happy with amex.