What to do about the Optus and future data breaches?

[The Flying Schwartz]

TFS, @The Flying Schwartz

haha! thanks!

 

[Pushka]

after my credit card was hacked last week (tried to get $9000 in 7 different transactions ) I'm so tetchy about being hacked again and when I couldn't log in to my Qantas account this morning I thought that lucky 3 had happened.

 

[GrahamBRI]

I think it was my passport and I’ve heard nothing - despite directly asking, they said they’re working on notifying people.

I identified it was my passport and proactively jumped in straight away and got it replaced…… rather than just replacement cost, I went for a new 10 year and paid for express delivery…… got a new passport a week later……. Then spent numerous chats on Optus to get them to refund all costs……. Bit of a merry-go-around, but yesterday got a cheque in the mail for full costs (cost of photo, 10 year passport and express delivery).

 

[AIRwin]

Good Guys victim of bad guys in data breach:

Updates | The Good Guys

Our customers and team members are our priority. Get the latest information on important issues or updates here.

www.thegoodguys.com.au

 

[JohnK]

I got the Good Guys Concierge email today.

Good guys does not care about customers as a matter of priority. How many times should one have to follow up for them to fix their own mistakes?

 

[Pushka]

Thanks for nothing good guys.