When did QF require APIS for ticketing?

[Lynda2475]

Thanks Madrooster, i knew my tickets were issued without full apis, as name, gender and dob are all on ff profile.

 

[Pushka]

my Jetstar flight from Honolulu has been ticketed but Qantas site, whom I booked through, won’t let me provide APIS as it won’t accept the expiry date of the passports.

 

[amaroo]

SFPD (secure flight passenger data not the San Francisco Police Department ) is required to issue tickets where there is carriage to/from/within the US or a US territory. SFPD is simply gender and date of birth only.

API (advanced passenger information) is only required when checking in where there is carriage to/from the following countries:

Australia
Belgium
Brazil
Canada
China
Cuba
France
India
Jamaica
Japan
Maldives
Mexico
Panama
South Korea
Russia
Spain
Taiwan
US
UK
... and a number of others.

API consists of full passport details - that is surname, given names, date of birth, gender, expiry date, issuing country, country of residence (some countries) and destination address (US only).

Filling in the API also meets the SFPD requirements as API is submitted in the same way that SFPD is (using SSR DOCS).

Lots of countries don't actually require advanced passenger information. Airlines generally have the data on file, but don't actually submit it to anyone for countries that don't require it.

As an example, Australia requires API for the smartgates both outbound and inbound to work. As a general rule of thumb, every country that operates self service gates/kiosks for immigration purposes, requires API.

Many countries use the data to screen passengers after check in but before boarding and will issue a message back to the airline to deny boarding if there's a passenger they do not like.

Very detail explanation - supports the situation with my example to a T.

OP are you a QFF member?

 

[Austman]

as name, gender and dob are all on ff profile.

I just checked my Qantas FF profile and there was no place there to enter a DOB?

 

[_TheTraveller_]

Very detail explanation - supports the situation with my example to a T.

OP are you a QFF member?

Yep. QFF # entered while using the voucher. I don't recall entering my DOB into my QFF profile though.

 

[Austman]

And in my situation above, with 2 identical USA bookings made within minutes of each other, both had the pax’s Qantas FF number. Yet only one was ticketed...

 

[love_the_life]

my Jetstar flight from Honolulu has been ticketed but Qantas site, whom I booked through, won’t let me provide APIS as it won’t accept the expiry date of the passports.

Nearly out of date?
I had a bit of trouble with passport expiry as I didn’t see that it was only a 2 digit year - keep putting in 4 digits and it kept chucking it out. Didn’t read it properly! And I tend to forget between bookings so make the same mistake again and again.

 

[Lynda2475]

I don't recall entering my DOB into my QFF profile though

Definitely provide DOB and Gender when you sign-up. It isnt a field you can edit in your online profile though, just like Name you'd have to call up.

At some point my middle name has dropped off my profile and just been replaced with first letter, im guessing it changed to match a points earning credit card name where they only print middle initial.

 

[Quickstatus]

I don't have a problem with Qantas implementing it but the issue lies with how it's been implemented and the resulting problems from it.

Assuming your average Joe makes a booking and doesn't enter their DoB because it's not a mandatory field. You proceed to payment and enter your details. A PNR is generated but it isn't ticketed. No emails requesting information from you and your PNR says 'confirmed'. Come to the day of travel, a shocking surprise that your ticket wasn't actually ticketed.

Is it the customer's role to actively check whether they've been charged and whether ticketing has been done correctly? If my PNR said 'confirmed', why would there be anything in doubt?

Yes it can be confusing.
A "booking" is not a ticket whether "confirmed or not".
In the final analysis, only one thing counts - the boarding pass (nothwithstanding Dr Dao/UA). However the boarding pass can only be issued with the backing of an "e-ticket". Unless you have the e-ticket you can't get a boarding pass (even though an e-ticket is no guarantee of a boarding pass)

In the past I have had confirmed bookings with QF and no e-tickets. This is usually not a problem as a simple phone to the airline will speed up the e-ticketing process which is usually held up for a variety of reasons. In my experience QF will not void a confirmed booking because of some missing data especially when it has a credit card to back up the funds.

I also think it is a good idea to routinely periodically check your travel bookings. It is your money after all, and until the airline gives you a seat on the airplane, you are an unsecured creditor.

 

[p--and--t]

Just as a comparison, I have a multi-sector QF, BA, MH booked to MEL-LHR & back (not via USA) in July-August ticketed by BA and been sent multiple reminders via email that APIS is required before I fly.

I am still getting the emails even after entering the required information.

 

[Pushka]

Nearly out of date?
I had a bit of trouble with passport expiry as I didn’t see that it was only a 2 digit year - keep putting in 4 digits and it kept chucking it out. Didn’t read it properly! And I tend to forget between bookings so make the same mistake again and again.

2028! A new one. On the fourth attempt it seems to have accepted them both. I did try the four digit for year on the 3rd go but no dice. Reverted to the two digit year and that worked. Numpty.

 

[Austman]

Definitely provide DOB and Gender when you sign-up.

Which I must have done in 2004 when I joined QFF ...

Yet no e-ticket issued for me.

So it's probably something else... ?

 

[wandering_fred]

Since some of the comments have indicated that having a ticket number means the airline has actually processed everything they can and any further required details will/can be obtained at check-in, has anyone ever seen a ticket number associated with a Jetstar ticket - either JQ or 3K?

If so, where was it found?

Just wandering
Fred

 

[Pushka]

Since some of the comments have indicated that having a ticket number means the airline has actually processed everything they can and any further required details will/can be obtained at check-in, has anyone ever seen a ticket number associated with a Jetstar ticket - either JQ or 3K?

If so, where was it found?

Just wandering
Fred

Check on Finnair?

 

[madrooster]

Since some of the comments have indicated that having a ticket number means the airline has actually processed everything they can and any further required details will/can be obtained at check-in, has anyone ever seen a ticket number associated with a Jetstar ticket - either JQ or 3K?

If so, where was it found?

Just wandering
Fred

If carriage involves JQ/3K and it is part of a fare offered by a full service carrier, eg. QF, then there will be a ticket number for the JQ/3K segments.

If carriage is solely JQ/3K, there is no ticket number. Navitaire operates as a ticketless system.

 

[Austman]

If so, where was it found?

I've found the Jetstar Navitaire PNR it on qantas.com under Manage Your Booking. I think under the expanded Flight Details. And also information to use it on Jetstar's website. I don't think you get a separate JQ ticket number? You don't seem to get a JQ ticket number even when booking Jetstar flights directly on Jetstar.com.

 

[Spongbob]

Having all the APIS details when making bookings for several people is not always easy. So I agree that QF etc should clearly show what information is needed to complete (or simply make) a flight booking before you attempt the process.