Why not open your own "agency"?

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Thanks for your thoughts everyone! My takeaway of the cons are:
  • Not really profitable
  • Friends and family may come to expect too much
  • Won't get access to the really good deals/valuable benefits
  • Financial risk associated with making a mistake
To be honest, none of the above seem like a huge deal breaker to me, especially given the narrow purpose for it that I had in my mind. I might explore this further and will report back if I end up doing anything exciting :)
 
Question for this very wise community: Given all the experience and knowledge a lot of us on this forum have in terms of flights and travel, have you ever considered opening up your own "travel agency", potentially even just to organise flights for yourself/friends/family?

Why I'm thinking this:
  • Travel agency deregulation means you don't need any special accreditation per se to start one up in Australia
  • Whilst IATA accreditation is hard to get, there are now pathways through intermediaries and travel tech companies that will allow you to book and issue tickets without that accreditation
  • Even if you can't ticket at prices that'll beat what Skyscanner and friends can find, surely the ability to change/cancel your own tickets is a massive advantage? No intermediary that charges fees just to process a change, no incompetent agents who have no idea what they're doing, no wait times
The only cons I could think of:
  • If you can't maintain the volume and get booted out by whichever intermediary you attach yourself to
  • Doing silly things to reservations that result in debit memos being issued - so you'd really only want to establish the business for yourself, or have a trusted group of associates who will do things they truly understand
  • Related to the second point, the usual risks of going into business with anyone else is that you may pay for their mistakes.
But still, if you can set up some good boundaries, surely it's an attractive proposition?
you don't need IATA at all. Most profitable agents I know, aren't general travel agents, but specialist agents, who also wholesale to other agents, to keep their numbers up.
 
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I have used a few and the programming soon gets complicated as the complexity of the booking increases.

There are quite a few OTAs that appear to work on very low margins anyway and have solved these technical issues

Would it be a possibility to start with a co-branded solution from an existing OTA that wants additional volume. Establish an entity or association of which people become members. The OTA agrees to offer a portal and limited services to the membership. The associate retains the membership and can transfer that user base to its own OTA if it proves viable.

Introducing [Club Name], a new travel membership club that offers a convenient and hassle-free travel experience. With deregulation of travel agencies, it's now easier than ever to start your own travel agency, and our club offers you the chance to do just that. Our club provides you with access to travel tech companies that allow you to book and issue tickets without the need for IATA accreditation. Say goodbye to intermediaries charging fees for simple changes or cancellations and enjoy the ability to make changes to your own reservations at any time. With [Club Name], you'll be able to travel with peace of mind, knowing you have control over your itinerary. Join our club today and experience the benefits of being your own travel agency.

Possible names

  1. TravelMasters Club
  2. The Airfare Insider
  3. FlightFlex Club
  4. The Smart Traveler Society
  5. The Bohemian Voyager
  6. The Cosmic Cruiser
  7. The Artistic Adventurer
 
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