Will Virgin's Premium Lounge Entries open back up at some point?

[RickyT84]

Gee thanks for posting! I'm fairly new to Virgin (a Virgin virgin haha) and hadn't realised there is an upstairs!

No problems. The stairs to access level 4 is not easy to spot as its located at the far corner on the right hand side wall after you have passed through reception and a lot of people miss this as they made a bee line to the left hand side towards the main lounge.

 

[maia200]

Used the Virgin premium lounge entry in BNE this morning. Very easy. The non- premium queues for security were nearly out the door. This was an absolute breeze through. The lounge not quite as busy as my previous visit. Less queue at the coffee station. Scrambled eggs and bacon were fresh and good for a bacon sandwich , which looking around seems to be the favourite.

 

[maia200]

This must be the secret lounge.. a few VIP's are being escorted in by the counter staff.

 

[Milefest]

This must be the secret lounge.. a few VIP's are being escorted in by the counter staff. View attachment 309176

Correct, that's the BNE Beyond lounge. The main entrance is along the bridge next to the stairs down to level one.

 

[ozstamps]

Flying SYD-ADL tomorrow midday with no bags - any updates on what the bunged on-off-on Premium entry is now? Morning only? Afternoon only? All day?

 

[sudoer]

Flying SYD-ADL tomorrow midday with no bags - any updates on what the bunged on-off-on Premium entry is now? Morning only? Afternoon only? All day?

Probably closed, last I went through a few weeks ago the staff mentioned:

it was opening all mornings but only Thursday & Friday arvos.

 

[SeaWolf]

Flying SYD-ADL tomorrow midday with no bags - any updates on what the bunged on-off-on Premium entry is now? Morning only? Afternoon only? All day?

Why not just call the lounge and ask?

 

[jakeseven7]

Gee thanks for posting! I'm fairly new to Virgin (a Virgin virgin haha) and hadn't realised there is an upstairs!

Its closed most of the time (roped off)

 

[ozstamps]

Why not just call the lounge and ask?

What a sensational idea - and thanks for the link to the Virgin lost property office phone.

Who of course had no idea, other than 'I think they are open in morning and afternoons, but not sure'.

So again does anyone know for sure what this week's random schedule might be?

 

[klymen]

I’ve had an email the day before departure for recent flights when it was open (5-7am Monday to Friday IIRC)

 

[Harrison_133]

Virgin clearly do not, their website is silent

Lounge premium entry | Virgin Australia

Their website is not actually silent...

Open Monday-Friday, 5am-7am.

 

[AIRwin]

Their website is not actually silent...

Should've gone to Specsavers?

 

[jase05]

What a sensational idea - and thanks for the link to the Virgin lost property office phone.

Who of course had no idea, other than 'I think they are open in morning and afternoons, but not sure'.

So again does anyone know for sure what this week's random schedule might be?

From their website

Sydney Lounge Premium Entry​

Sydney Lounge Premium Entry is available exclusively to Virgin Australia Beyond, Business Class, guests, Velocity Platinum and Gold members and partner airline reciprocal status members travelling with carry-on baggage only*.

Offering direct kerbside access, flight check-in and a dedicated security screening point, Sydney Lounge Premium Entry is just steps away from the Virgin Australia Lounge, but worlds apart from the traditional airport experience.

Open Monday – Friday from 5 am to 7 am Premium Entry is located on the departures level, just beyond the set down area at the far end of Terminal 2.

When you arrive at Premium Entry you will be expressed through a dedicated security screening point then greeted by one of our team members who will check you into the Virgin Australia lounge and your flight at a private reception desk.

If you are travelling with checked baggage, please visit our Priority Check-in counter inside the main Departures Hall where a team member will check in your baggage. You can then choose to enter the Virgin Australia lounge, through the Premium Entry outside or through the general entrance to the right of the main security screening point inside Terminal 2.

 

[ozstamps]

Well given reports here that some days Premium Entry was open afternoons, who knows what the current schedule is, hence the question.

 

[AIRwin]

Well given reports here that some days Premium Entry was open afternoons, who knows what the current schedule is, hence the question.

But your flight is scheduled to depart at 12:15 pm so even if Premium Entry is open in the afternoon it'll be too late for you...

 

[sudoer]

So again does anyone know for sure what this week's random schedule might be?

I look forward to you doing some legwork and telling us what the current schedule is for sure after your trip.