Your QFF Program (Actual) Enhancements Wishlist

[Princess Fiona]

There will be less Golds and Platinums post 01 July 2014. So why not introduce more ways to boost the numbers?

Why? ......

 

[Cool Cat Phil]

If it hasn't been suggested already, what about earning Status Credits on EK.
Afterall QF don't code share on all EK routes ie DXB > YYZ, or MXP > JFK.

 

[JohnK]

Why? ......

Why to the first or second part?

The first part is almost clear in my mind that people are not going to spend more to attain/retain status.

The second part was a poor attempt at humour on my part. Qantas does not need family pooling of SCs ala Virgin.

 

[Princess Fiona]

Why to the first or second part?

The first part is almost clear in my mind that people are not going to spend more to attain/retain status.

The second part was a poor attempt at humour on my part. Qantas does not need family pooling of SCs ala Virgin.

The second part, silly me

 

[trippin_the_rift]

- No more spin
- Greater transparency and understanding behind program changes
- Free exit rows for 2,400 SC Platinums
- A limit on the amount of bonus (double/50%) status credits you can earn each year
- Unofficial any time access for P1
- 10% bonus points when any CC points come into the program for Plat and above
- Automatic upgrade request for P1, as in every flight (even classic) automatically has an request (points)
- Points bonus when you re-qualify (gold or higher)
- 50% of standard SC on classic awards
- 50% of standard SC for low fare oneworld partner flights
- Remove staff ability to place non-status customers in premium seats (eg: placing bronze in 4B on 737 when there's a plat in A and C)
- 50 SC for each 50,000 points coming in from a credit card
- Removal of credit card fees/service charges when booking any premium fare (full Y, biz etc..) on qantas.com
- Implementation of QFF charter to which standards can be held accountable
- Caller ID recognition or FF# input on P1 line similar to premium.

 

[Brisbane Flyer]

- No more spin

- Remove staff ability to place non-status customers in premium seats (eg: placing bronze in 4B on 737 when there's a plat in A and C)

Bit rich mate, no more selling 'full flights', commercial viability - not. U want a guaranteed empty seat next to you, buy it. Qantas is a business, not a charity.

 

[OzEire]

Bit rich mate, no more selling 'full flights', commercial viability - not. U want a guaranteed empty seat next to you, buy it. Qantas is a business, not a charity.

I took this to mean that only high tier pax could select or ask staff to place them in 738 row 4, obviously in a full flight it would be allocated, but should be almost the last seat to disappear.

That said, I'm guilty of snagging 4E between two P1s on a flight where I couldn't get the exit row.

 

[BD1959]

What I miss but won't reinstated:
- Codeshare, Statusbonus, Minimum Miles with BA

Wasn't this as a result of the Shared Revenue element of the BA JSA?

In effect though, wasn't this "reward" offset against the fixed pricing between QF and BA which generally held on those flights? - something I can't see happening between QF and - say - EK.

Regards,

BD

 

[Mr_Orange]

- No more spin
- Greater transparency and understanding behind program changes
- Free exit rows for 2,400 SC Platinums
- A limit on the amount of bonus (double/50%) status credits you can earn each year
- Unofficial any time access for P1
- 10% bonus points when any CC points come into the program for Plat and above
- Automatic upgrade request for P1, as in every flight (even classic) automatically has an request (points)
- Points bonus when you re-qualify (gold or higher)
- 50% of standard SC on classic awards
- 50% of standard SC for low fare oneworld partner flights
- Remove staff ability to place non-status customers in premium seats (eg: placing bronze in 4B on 737 when there's a plat in A and C)
- 50 SC for each 50,000 points coming in from a credit card
- Removal of credit card fees/service charges when booking any premium fare (full Y, biz etc..) on qantas.com
- Implementation of QFF charter to which standards can be held accountable
- Caller ID recognition or FF# input on P1 line similar to premium.

Appreciate you are P1, but pretty much all of your list says make P1 better and screw the rest of the tiers. Would you be asking for the same if you weren't P1?

 

[harvyk]

Appreciate you are P1, but pretty much all of your list says make P1 better and screw the rest of the tiers. Would you be asking for the same if you weren't P1?

Agree 100%... The limit of my desire to remove privileges from others is by making it harder for non-frequent / loyal flyers from gaining status via tricks, thus leaving the actual pot of loyalty money for those who actually deserve some loyalty love. But it should never be at the expense of the lower status levels... Never forget that todays NB is tomorrows P1...

 

[Edge]

SCs earned on classic rewards.

 

[trippin_the_rift]

Appreciate you are P1, but pretty much all of your list says make P1 better and screw the rest of the tiers. Would you be asking for the same if you weren't P1?

There needs to be a clear cut difference between the levels. Currently silver/gold/low plat have it pretty good. P1 domestically there's almost no benefit at all, especially when 3x plat is required, whereas Plat is only 2x Gold

 

[Mr_Orange]

There needs to be a clear cut difference between the levels. Currently silver/gold/low plat have it pretty good. P1 domestically there's almost no benefit at all, especially when 3x plat is required, whereas Plat is only 2x Gold

The WP benefits domestically are marginal I would say too. I will make WP for the first time later this year, but I don't expect to realise many of the benefits during my following membership year. I guess the best benefit will be the soft landing to SG assuming I don't requalify SG, which will largely depend on my work travel as my personal travel really only keeps me at PS.

 

[AnonymousCoward]

If you piss off your customers, you won't have any.

You wouldn't be pissing off those that are spending lots of money with QF. You'd just be pissing off those that don't spend a lot of money with QF.

Frankly, I'm kinda surprised that no one's suggested "give WPs $100 every time they book a flight with QF", because the predominant argument here seems to be that putting a butt in a seat is more important than actually making a profit.

 

[Brisbane Flyer]

TTR,

Is the chart the same for international benefits or combined international/domestic benefits, assuming this chart is just for domestic...

Cheers
BF

There needs to be a clear cut difference between the levels. Currently silver/gold/low plat have it pretty good. P1 domestically there's almost no benefit at all, especially when 3x plat is required, whereas Plat is only 2x Gold

 

[Gredgy69]

Agree with this as well... In fact I would call the single F SYD-LHR flyer not a frequent flyer at all. Prob is that in terms of actual $$$ spend, the single F SYD-LHR is going to spend more than the weekly SYD-MEL flyer on a discount Y. As far as the airline is concerned, that single F fare is worth more than the weekly flyer.

Maybe QF needs to add another program in to sit beside QFF such as QVF (Qantas Valuable Flyer) for those who fly F once or twice a year??

 

[Mattg]

I just want to be able to earn a fair amount of points and SCs on partner/oneworld airlines. For example, I don't think 60-something points and 5/10 SCs (depending on the route obviously) on a domestic airberlin flight is fair! Nor is 20 SCs on a LAN flight to South America from Auatralia.

 

[AnonymousCoward]

I just want to be able to earn a fair amount of points and SCs on partner/oneworld airlines. For example, I don't think 60-something points and 5/10 SCs (depending on the route obviously) on a domestic airberlin flight is fair!

Can't you book in BHKLMY classes and get 10 SCs?

 

[harvyk]

You wouldn't be pissing off those that are spending lots of money with QF. You'd just be pissing off those that don't spend a lot of money with QF.

Frankly, I'm kinda surprised that no one's suggested "give WPs $100 every time they book a flight with QF", because the predominant argument here seems to be that putting a butt in a seat is more important than actually making a profit.

In a way they already do give WP's $100 when they fly... I mean if I'm a no status nobody (NSNB) and I book a SYD-AKL flight with QF for $300, I turn up to the airport and get nothing. I have to buy my own drinks at the bar, I have to buy my own dinner at restaurants in the terminal, I'm not sure if you can get showers or spa treatments in the general terminal, but if you could you'd need to pay for it.

Now take a WP, they only pay $300 to book the same seat as the NSNB, however they are quickly ushered into the FLounge, where they are given free decent booze, given restaurant quality dinner, given free showers / spa treatments, and yet they spent exactly the same amount as the NSNB for that particular flight.

In fact there would be certain cases where to give WP's their flights, it would be costing QF more money than they earn, and they are even taking that seat away from a NSNB who would have earned the airline a profit from that seat. (Eg JQ35 runs springs to mind)

 

[SeatBackForward]

There needs to be a clear cut difference between the levels. Currently silver/gold/low plat have it pretty good. P1 domestically there's almost no benefit at all, especially when 3x plat is required, whereas Plat is only 2x Gold

This chart is incorrect. You can't display it any further than the P1 point. Remember CL cannot be "Earnt" or "achieved", its not the top step of the status ladder.