QF Points reversal ? EVERYDAY REWARDS

[mannej]

It may be worth checking your QFF accounts, as it seems as if members are having WW earned QFF points reversed.

 

[prozac]

Re: Woolworths reviewing partnership with Qantas Frequent Flyer.

Thanks mannej. There is a reversal on my last transfer. I imagined the points were safe once in your Qantas account...obviously not. Woolworths have just further galvanised my resolve.

 

[nonpop]

Have just noticed that points have been reversed.
Any thoughts on what my have caused this.
And no, no returns were made at Woolies.


We haven't shopped at since Sun 20th Dec (which is the credit below on 26th Dec).
[TABLE="class: basic, width: 760"]
[TR="class: underline1"]
[TD]08 JAN 16[/TD]
[TD]EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 06JAN16[/TD]
[TD="class: noFigures"][/TD]
[TD="class: noFigures statusBonus"][/TD]
[TD="class: figures"]-102[/TD]
[/TR]
[/TABLE]
[TABLE="class: basic, width: 760"]
[TR="class: underline1 alt, bgcolor: #F9F9F9"]
[TD="bgcolor: #FFFFFF"]26 DEC 15[/TD]
[TD="bgcolor: #FFFFFF"]EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 26DEC15[/TD]
[TD="class: noFigures, bgcolor: #FFFFFF"][/TD]
[TD="class: noFigures statusBonus, bgcolor: #FFFFFF"][/TD]
[TD="class: figures, bgcolor: #FFFFFF"]102[/TD]
[/TR]
[/TABLE]

 

[ted123]

Have just noticed that points have been reversed.
Any thoughts on what my have caused this.
And no, no returns were made at Woolies.


We haven't shopped at since Sun 20th Dec (which is the credit below on 26th Dec).
[TABLE="class: basic, width: 760"]
[TR="class: underline1"]
[TD]08 JAN 16
[/TD]
[TD]EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 06JAN16
[/TD]
[TD="class: noFigures"]-
[/TD]
[TD="class: noFigures statusBonus"]-
[/TD]
[TD="class: figures"]-102
[/TD]
[/TR]
[/TABLE]
[TABLE="class: basic, width: 760"]
[TR="class: underline1 alt, bgcolor: #F9F9F9"]
[TD="bgcolor: #FFFFFF"]26 DEC 15
[/TD]
[TD="bgcolor: #FFFFFF"]EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 26DEC15
[/TD]
[TD="class: noFigures, bgcolor: #FFFFFF"]-
[/TD]
[TD="class: noFigures statusBonus, bgcolor: #FFFFFF"]-
[/TD]
[TD="class: figures, bgcolor: #FFFFFF"]102
[/TD]
[/TR]
[/TABLE]

Yes same here. It was done in error I believe so they have retracted the points sent out in error. Have a look at your Qantas activity and see if you could identify the same points that where initially credited.

Ted

 

[kelvedon]

Re: Woolworths reviewing partnership with Qantas Frequent Flyer.

The points that were posted in my QFF on the 26th Dec have just been reversed too!.

 

[exceladdict]

Re: Woolworths reviewing partnership with Qantas Frequent Flyer.

The points that were posted in my QFF on the 26th Dec have just been reversed too!.

As have the 4 points I earned on boxing day.

 

[Bindibuys]

Re: Woolworths reviewing partnership with Qantas Frequent Flyer.

I have already been on the phone regarding reversals.
Have a look at your QF account during December, points posted between 10th? & 13th? were posted AGAIN on the 26th, so today's reversal is only taking out what you gained on the 26th.
They had a "glitch"

 

[exceladdict]

As per the QF Changes to WOW thread (mods may wish to consider merging) I and others have experienced the same issue.

 

[Meggsy]

No idea why but I have had the same thing happen for a couple of hundred points. I can't work it out through the Woolworths site as it doesn't show the Qantas transfer.

 

[chrispy3276]

Same here as well - I was expecting more points to be credited from purchases made in the final week of the year (from both Woolies and BWS) but instead got hit up with a deduction.

 

[LadyC]

Similar to mine. My reversal was of a December purchase.

 

[Mr_Orange]

Re: Woolworths reviewing partnership with Qantas Frequent Flyer.

I have already been on the phone regarding reversals.
Have a look at your QF account during December, points posted between 10th? & 13th? were posted AGAIN on the 26th, so today's reversal is only taking out what you gained on the 26th.
They had a "glitch"

I noticed that double post of points and wondered if they would catch up with it. I did earn points that should have posted on the 26th though and have not yet done so.

 

[Pushka]

I just checked because of this thread and I have a reversal too - December points gone. Only 89 but hardly the point when everyone's account is totalled.

 

[JohnK]

The same appears to have happened to my account.

Date Description Qantas Status Total Status
Points bonus points credits
08 JAN 16 EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 06JAN16 - - -160 -
26 DEC 15 EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 26DEC15 - - 160 -
17 DEC 15 EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 17DEC15 - - 160 -
10 DEC 15 EVERYDAY REWARDS WOOLWORTHS SUPERMARKETS 10DEC15 - - 187 -

I find it strange that I would have earned 160 QFF points 2 weeks in a row so perhaps this was an error.

 

[CMA222]

I have a reversal as well but its clearly to rectify a double posting. I received, correctly, 66 points on the 17 Dec and another 66 on 26 Dec. Same dates as JohnK. The reversal rectifies the double up. I had not noticed the duplication till now and checking the dockets from Dec I was only owed 66 points for the month.

 

[lovetravellingoz]

Just checked mine...no deductions.

But the nice surprise for points for a promo that I cannot recall..

[TABLE="class: basic, width: 760"]
[TR="class: underline1"]
[TD]08 JAN 16[/TD]
[TD]DOUBLE PTS WELLNESS CAMPAIGN 08JAN16[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: figures"]423[/TD]
[/TR]
[/TABLE]

 

[ellen10]

Re: Woolworths reviewing partnership with Qantas Frequent Flyer.

Yes I had points reversed but have outstanding points not yet credited.
Not holding my breath.

 

[Hvr]

And another reversal here as well from a Big W transaction. I reckon there has been a transfer done twice.

 

[JohnK]

Re: Woolworths reviewing partnership with Qantas Frequent Flyer.

It may be worth checking your QFF accounts, as it seems as if members are having WW earned QFF points reversed.

Mine looks like a duplicate posting of points from earlier in month have since been reversed.

 

[Himeno]

I just checked mine. 11 point earn on Dec 17. Doubled on Dec 26. Reversed today.
My 187 point earn from Dec 24 hasn't posted...