Yes and No.
At certain times, the lounge 'reserves' the far end section of the end dining area (adjacent to the spa entrance) for CL, P1 and F. The lounge knows the peak travel times and thus the velvet ropes go from being "Don't come into this bit we aren't using it" to "Dont come into this section, it is reserved for CL / P1 / F." Of course, if you are in those categories, flip the greeting in my quotation marks. You know it is working that way if the host comes out from the desk and walks you there.
Ultimately, same food, same wine, similar service.
It is still one of the best lounges in the world for an Australian taste.
Is it at 3 and 1/4 platform? illuminati confirmedYep. Usually reserved for P1 and F pax flying on QF.
Thank goodness I get to try it out next month can't get enough of the squid and pepper overload (still plebian WP but hey ive paid my dues time to extract my moneys worthIn my experience there is quite often things not on the menu. The waiters tend to be able to help with ideas...if you've just had a bit too much S&P Squid for the month!
And if you've been to asia you'll know that S&P squid (and fried fillet of any kind except for lamb/beef/salmon/cod) isn't remotely considered a delicacy or a pricey dish, but if the French and the bourgeoisie are raving about it it must be good and therefore have a high intrinsic valueIn my experience there is quite often things not on the menu. The waiters tend to be able to help with ideas...if you've just had a bit too much S&P Squid for the month!
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Since you have not posted whatever happened to make you so unhappy that I can tell(only 2 pists to date), maybe you could share what your expectation is and how you were humiliated? That implies there's a story here....I share the frustrations of service inconsistency. One flight 'your someone'. the next, 'your no one'. Its really quite humiliating. The CSM has a lot to answer for and im very happy to name names and my experience direct to Qantas. No one gave me this status, I earned it the hard way!! Very interested to see how they go next week on SYD-JOBERG in J and whether they can back it up for the return.
Indeed, recent last minute flight Syd- Vancouver had me in Premium Economy. Great service with welcome card, water and lots of attention. CSM dropped by several times ensuring that all was well.
But the return in Business was a completely different story. From boarding through to disembarkation there was not one personal interaction from anyone incl the CSM. As a P1, I didnt exist!
Interestingly, the PAX in 1A was CLP1 and I couldnt help but notice the high level of service directed at him. I noticed the PAX list had 1 x CL and 2 x P1's on board at least in Business so they weren't certainly overrun. I find its better not to give than to try and take away. The CSM's are the drivers of this positive interaction and if they cant be bothered, then no other crew will be.
Surely this is the message that Qantas needs to drive through their operational teams.
The journey ahead for Qantas in providing a consistent level of service for all premiums is not difficult as they are working from a very low bar. I hope that they can make it.
Next aspirational status: Air Force 1Whilst unfortunate (and I truly feel your annoyance), I am almost certain that all of us P1's have experienced this same thing. I have had absolutely outstanding service in Y on short haul domestic as well as service that left a lot to be desired in long haul F (in both cases by CSM and crew). It's a people business - some people care, some people don't
That’s a whole lot of flying! Congrats and enjoyLTP achieved 19 years 10 months after joining qff.
That‘s quite a milestone, Kiwi Flyer.LTP achieved 19 years 10 months after joining qff.
Thought that could be the case!I already had options, with lifetime statuses on 3 alliances.
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Well done.LTP achieved 19 years 10 months after joining qff.
Gee they had a 380 flying it? Unusual these days. Well done.Received an up from LAX-MEL for 2 people on QF94 and the 27th at the gate from J To F. Very happy![]()