medhead
Suspended
- Joined
- Feb 13, 2008
- Posts
- 19,074
Ta. I have SMTP details in the phone as standard. But I'll double check all the settings to make sure.
I assume you are using Bigpond, they require the SMTP authentication when off network.
If you are accessing the internet via another Internet Service Provider (ISP), but want to send email through our outgoing mail server using your BigPond email address, then you must activate SMTP authentication.
Make sure that you have adjusted the outgoing port settings as listed below, or configure your mail client so that it uses the service provider's SMTP server, with SMTP Authentication disabled. If you are uncertain on what this is, you can usually search for this online, or alternatively contact the service provider that is providing your internet access.
If you are uncertain which mail platform you are on, you can confirm this by logging in here https://signon.bigpond.com/login?site=chw&goto=http://messaging.bigpond.com/update/status.do
The complete list of email settings (including IMAP for Outlook.com accounts) can be found here http://go.telstra.com.au/helpandsupport/-/email-settings