woodborer
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Ever wondered what Qantas thinks its edge over its competitors is. Now we know
www.dmarge.com
So, there you go
First up, Mr Joyce told us the other carriers drool over Qantas’ food: “Having travelled on all those different airlines, Qantas is miles ahead with what Neil Perry is doing and I think our customers have shown that is actually quite special.”
But even though the food is good, according to Mr Joyce, it’s not the number one differential: “The one thing we kill everyone else on is our people. Our staff are amazing; the cabin crew is probably the best trained in the world.”

Alan Joyce Reveals Why Qantas' First Class Crew Has A Psychological Edge Over Their Competitors
Alan Joyce says there's more to first-class service than being friendly – and reveals why his crew has a psychological advantage over the competition.

So, there you go
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