Hilton Diamond through Velocity Platinum status

I had the same - email said Gold, website said Silver. Went from Diamond to Silver, not to Gold. Which sucks, but then I was exclusively booking Hilton due to the status benefits, which I now won't worry about (space-available room upgrades are available to Gold, not Silver, which would have kept me with them).
Yes - I dropped to Silver, as well. I don’t know that I’ll bother chasing up on the basis of what the email said. I’ve only got enough travel in the coming calendar year to focus on the one program, and for me that will be Accor ALL, where I should reach Diamond later in 2025.

Cheers,
Matt.
 
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Yes - I dropped to Silver, as well. I don’t know that I’ll bother chasing up on the basis of what the email said. I’ve only got enough travel in the coming calendar year to focus on the one program, and for me that will be Accor ALL, where I should reach Diamond later in 2025.

Cheers,
Matt.
There might be a system wide issue. My email said I’d drop to Silver but crashed to “Member”…. Odd thing, it updated immediately after I bought some points to preserve my points….

My previous Gold was from a VA SG status match in 2023.
 

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