Turned platinum while overseas

[kempvet]

last time in LA, the boarding pass did not print that I was a qantas club member, if I did not have the actual QC card, I would have been refused entry to the J lounge at LA. Now I have just turned platinum, can I access the F lounge or do I need the Oneworld emerald card, and does the boarding pass always print the oneworld status (like the AA boarding passes do) While on a SC run here in the US, I have tried just to use my boarding pass (then sapphire) to enter the AA lounges, has worked each time, always with the same answer, the staff are supposed to cite the actual card, but make a judgement on the boarding pass and check that I have that status associated with the QFF number.

 

[NM]

the lounge service desk should be able to verify your status. It can take a while, and you may need to keep asking. I have had this happen when changing from AA Plat to AA Exec Plat and needed to have the agents verify with AA since my BP was still showing Sapphire.

Always check the BP at check-in and if correct status is not showing, try to have it sorted out at Check-In as its easier.

 

[moa999]

It should print and you will be ok (maybe apart from BA in LHR who are known to be sticklers for the card).
If still at the old status ask the agent to remove the old FF number, refresh, then add it back.

 

[straitman]

You could always go into your account and find the details and print them. (It worked for me)

 

[Katie]

I got to WP the day before flying BNE-LAX last year, and my account hadn't updated so in BNE I could just access the J lounge, per SG status.
Later that week, on my return to Aus, my account had updated to WP online. I was in the US, so I had not received my card. My OWE status showed on my QF boarding pass, and was noted at the desk in T4. I was allowed access into the First lounge on the basis of this.

 

[NM]

It should print and you will be ok (maybe apart from BA in LHR who are known to be sticklers for the card).
If still at the old status ask the agent to remove the old FF number, refresh, then add it back.

It took well over two weeks for my AA status upgrade to make its way onto my boarding passes. My AA account showed new status on-line immediately, but both QF and JL did not know about the change so my BPs still showed Sapphire and obviously I had not yet received the new black card from AA.

QF BNE Domestic J lounge agent was rude but eventually let me in without further verification, SYD Int J Lounge agent was great and called OneWorld and eventually AA to verify and then called F Lounge to let them know to expect me. At NRT, the check-in agent walked me over to the AA counter where they verified my status and then called F Lounge to let them knot to expect me. QF SYD Domestic J just waved me through with a smile and a welcome.

Now in the case of the OP here, its a QF FF account and a QF Flight so the BP certainly should reflect the changed status. But if not, or for others who may be in a similar situation, it is possible to have the lounge staff verify your status if they really want to.

 

[Kefci2000]

the lounge service desk should be able to verify your status. It can take a while, and you may need to keep asking. I have had this happen when changing from AA Plat to AA Exec Plat and needed to have the agents verify with AA since my BP was still showing Sapphire.

Always check the BP at check-in and if correct status is not showing, try to have it sorted out at Check-In as its easier.

This happened to me last year.

Yes just ensure OWE shows on Boarding pass.

I was told I could not access BA First Lounge at T5 until my boarding pass said OWE!!

Lounge CSR was kind enough to go into the back end, verify via QF that I had turned platinum and update the OW records.....voila please enjoy the F lounge!!

 

[dfcatch]

I turned WP mid flight LHR-SIN and was able to access the SIN F lounge on arrival. I had no problems in HKG at the CX lounges either a few hrs later.

QF's system verifies your status in real time.

AA's is much quicker than it was so your BP should be accurate (and sufficient).

 

[Andrew.Goodwin]

I did this a couple of weeks back - the F lounge @ LAX on the right as you go in has a person scanning your boarding pass, which if you look at the screen is actually a Qantas QFF app - so no issues. Your boarding pass should say Emerald on it as well.

 

[gizzard]

I'd like to verify what might happen on an SC run that I'm doing soon. The last leg of the run on AA is BGI-MIA-DFW-LAX all on the same day. All being well, the last leg DFW-LAX should take me from SG-WP. 4 hours after the scheduled arrival at LAX I have a LAX-AKL-MEL flight.

I'm assuming that the QF system won't have been updated as theses are AA flights. Assuming I hold on to the BPs, what is the best method to use for my new status to be recognised? Show them at check-in or at the F lounge?

 

[kempvet]

I just did a similar SC run in the US, if there is a weekend involved somewhere forget it!! the system will not update (well not for me). I found that the status change took about 36 to 48 hours to be reflected on my QFF profile during working days, so in answer to "assuming that the QF system won't have been updated as these AA flights" - 100% correct.

Now "Assuming I hold on to the BPs, what is the best method to use for my new status to be recognised?" Maybe you can talk your way into the F lounge with a calculator and the SC chart, for I bet that ticketing and the staff at the F lounge have no knowledge that you are holding a BP that is worth 120 SC's and they may not want to go through the exercise themselves about adding all these BP's and verifying the SC's. You can get a BP without taking the actual flight, I missed the last flight to DFW-BWI and they sent me instead to DFW-DCA to taxi it to BWI, so I had a DFW-BWI boarding pass that I did not use, so they may want to look at a system verification rather than your word. The unused DFW-BWI BP is worth 120SC and the used DFW-DCA is worth 90SC, and the DFW-BWI 120SC would not have posted anyway to the QFF system before I reached LAX, so using your system I could claim 30SC's that I did not earn.

This could work in your favor, they simply may relent and let you in the F lounge. But if you are going to miss an F lounge, then TBIT LAX is the place to do it!!

 

[tuapekastar]

Originally posted by gizzard

I'd like to verify what might happen on an SC run that I'm doing soon. The last leg of the run on AA is BGI-MIA-DFW-LAX all on the same day. All being well, the last leg DFW-LAX should take me from SG-WP. 4 hours after the scheduled arrival at LAX I have a LAX-AKL-MEL flight.

I'm assuming that the QF system won't have been updated as theses are AA flights. Assuming I hold on to the BPs, what is the best method to use for my new status to be recognised? Show them at check-in or at the F lounge?

Based on my own experience* I tend to agree with kempvet. Your SCs will very likely not post soon enough, and you will still be SG at the time you're in LAX. You can certainly ask at the desk, and prepare any supporting documentation in advance, but I reckon you'd be lucky to get in. Not to say you won't though, I'm sure its happened before. Looks like you're departing from T4 - the AC there is a pleasant enough location and I assume you still get drink chits for the premium stuff. Food - a little different - not much 'free' on offer, and I didn't like the bread-based thing I purchased for $10. But if you're prepared for rejection then it cannot hurt to try, and please let us know how you go. (FWIW, I'd agree with the suggestion of having a printout of your most up-to-date activity/summary, and the BPs for the qualifying flight(s) - not much more you can do than that.

*Getting towards the end of a DONE4, an ANC-DFW took me 'over the line' to WP, connected same morning DFW-LAX, then flew LAX-AKL that night. SCs did not post until at least when I was already in AKL. I did not even try for Flagship lounge access (I do not like rejections ) - as I said above, food aside (and YMMV here), the T4 AC was fine.

 

[Katie]

My experience (posted earlier in the thread) echoes what others have said. Expect to only access the QP lounge. I flew QF J SIN-BNE overnight on a Thurs, which was my WP qualifying flight. I then flew BNE-LAX on Sat. My status had not updated on any QF system, so I could only access the QP at BNE Intl. Status updated later that week; am not sure how long, but it was a few days. And I only had to deal with non-Aus-originating QF flights posting to my account, rather than partner airlines.
Lounge AAngles and Lounge Dragons don't care and will be unlikely to check whether you might have attained status, if they could check, when the system is saying you are SG.

 

[kempvet]

I find as a general rule

The actual card is king for entrance to lounges etc,
the status BP come second, a good second in some cases, not so good in others,
with a status BP entry to Qantas lounges is no problem,
AA lounges are the next easiest with a status BP
(I asked this about a dozen times on a recent SC Run and 100% of AA lounge staff
said that they would look up the system for me - however it would have to be on their
system and not just on the boarding pass as a rule)
CX and also JL lounges may be the same as AA, but never tested this - does anyone know?
BA are by far the most dragon like when it comes to cards, almost cough about it sometimes.

A very distant third is any other method, such as the credits are in the mail, or here are
my BP's and this is the SC table. With this method you can imagine a long line behind
you building up at the reception area, the staff don't like this happening and would want
to move you along.

A few years ago I was behind a new QP member at LHR who had a QP boarding pass
but no card (was in the mail, he only joined a few days before the flight), BA staff simply did not let him into the J lounge. This
bloke argued his case, so they called security.

 

[gizzard]

There's some excellent input here and, for my own purposes, I would say that there's little chance of proving I'd made WP on the run that I'd just completed. I might try anyway. Thanks all.

 

[kempvet]

There's some excellent input here and, for my own purposes, I would say that there's little chance of proving I'd made WP on the run that I'd just completed. I might try anyway. Thanks all.

Just about sure you can forget about the Flagship Lounge at T4, unless you are on their system (which you will not be) I can't see any way that they will admit you to the F Lounge.

What about the lounge in TBIT OW F Lounge? - I wouldn't even bother wasting your time, like I said, if there is one F Lounge to miss out on, the LAX TBIT OW F Lounge is the one to miss. Just put your feet up in the AA Club in T4, remember, next time you fly out of SYD or MEL you can use the Q F Lounge

 

[simongr]

CX and also JL lounges may be the same as AA, but never tested this - does anyone know?

I have always used the BP for entrance into the CX and JL lounges - CX provide lounge access cards based on whatever status is in the system.

 

[support]

When I process the AFF Corporate Qantas Club memberships they (Qantas) always point out that within Australia that people can get into the Qantas Club without the new cards but overseas most lounges will insist upon seeing the actually seeing the card. Within the Qantas network they can simply look up the individual on their computer and easily establish eligibility whereas overseas this may not always be an option.

The same applies to status levels.

 

[kempvet]

I have always used the BP for entrance into the CX and JL lounges - CX provide lounge access cards based on whatever status is in the system.

Does this mean that a lounge access card is printed separately to the BP (with status printed on them)?

 

[serfty]

Does this mean that a lounge access card is printed separately to the BP (with status printed on them)?

When they do provide the lounge access card it is separate to your BP.