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So you got the same BS spiel i did. I still don't have the points but I'm waiting for my gas to be past 45 days before I bother ringing again. Don't waste your time ringing Velocity - the issue lies with AGL so call them back.

Thanks. I've done some digging around and don't think my case is as straight forward as yours, mores the pity. I'll keep digging and contact one of the financial advisers in Australia that I come across. With your National Insurance number, I'd imagine, otherwise from the employer itself if...

Thanks, @andye. I believe I am entitled to top up under the Class 2 but for this I'll need help (i.e. an Australian based financial adviser experienced in this area) in order to get it approved by April. I only need to top up 1 year to reach the minimum. If I qualify for the Class 2 in their...

Anyone here worked in the UK for 3-10 years and have topped up a UK pension to the minimum 10 years of contributions mark so as to claim the pension? I have some questions about process, am interested in hearing lessons learned, and I am looking for recommendations of financial advisers (who...

😯 I'll have it! Unless they have changed their wine list since I last flew, it's Charles Heidsieck Vintage and is divine!

Looked both up online and both say "invalid card details." Will check again this afternoon (1 hour hasn't quite passed yet.)

The receipts definitely show activated so perhaps you're right and I tried to use them too quickly. After buying I walked straight over to the newsagency and then Coles (all in the same shopping square) to use one.

Well that's kind of what happened to me too, except I think it was the step before the external reconciliation team because she said if her case didn't prompt the transfer of points when I rang back that it would then go to that higher level of escalation. Honestly, after three phone calls...

I found the $100 cards, but was charged the activation fee. The card was't useable at the newsagency I went to, or at Coles. Newsagency I can understand, but not Coles....so now I'm worried!

T&Cs do state it can take up to 45 days for points to transfer. For me, my electricity is past 45 days and no points. When I rang they verified that I was indeed on the Velocity plan and told me to ring Velocity to chase the points. Velocity told me no it's AGL who need to process the points...

Think I might go get some now and hope that it's a Woolworths wide issue and they haven't noticed!

As in, you don't need to spend them in a Westfield? 😯 I could muster up a little interest...

So glad you posted this. I don't have the velocity icon on my account and have been waiting for points so I will ring them later today to follow up.

Every time this happens in airports, I always wonder the same thing. Because perhaps a good reason will help me from wanting to machine gun everyone in the place with frustration at their trolleys smashing into my ankles!

I also didn't receive an email and I'm Silver. I was able to register using a link in this thread. I'll be staying my 3 nights in October so I'll find out after that if there's an issue (can't see why there would be though.)

100% I waited for something better for going to Europe this year and consequently am going no where because I completed missed out :(

I was looking at this property this afternoon. It's only $70 on the Sunday I want to go in October. But I'd pay $140 extra to stay in another Accor property and not smell cigarettes. So that's me sold. I'm so glad i read your review (also for the lack of food options near by and the noise -...

There's definitely a bit to get your head around, but it's very do-able so do persist in trying. The two links in the posts above are excellent resources, and people are very helpful when you post in the thread (first link). You will learn things, such as Qatar's almost total dumping of Qantas...

Oops yes - phased in/rolled out (I must have changed my mind mid way through writing it!). I’ve edited my post.

It is being rolled out. https://www.qantas.com/au/en/about-us/our-company/fleet/qantaslink-e190.html