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I‘ve been trying to use the multi city search successfully for a number of weeks. I find that on the page where you select your routing the option to select class of travel disappears and sometimes the ‘search flights’ button. I thought at first this was a browser issues with safari but it...

I thought I was going mad this morning when all I could see was waitlist across the board for Jan 2024. What time is the cutover ?

I also used the message chat with Optus to chase the missing points, thats an hour of my life I will never get back. Total waste of time.

Hi All, I've been accepted for the switch-a-roo promo matching my BA exec Silver to VA gold. I’m looking to fly the one required sector. What the most cost effective way of hitting the 80 SC’s from SYD?

Hi All. I currently hold a Qantas Amex business card and I put most of my business transactions via that card. Can I option a personal Amex and still review the initial bonus points offer ?

Thanks for your help, its much appreciated

1660546989 Flying to BNE, QF Silver so no lounge access with HLO

Hi all, Flying from SYD with QF this Friday. I say some horror queues on the news from T2, is QF in T3 as badly affected? Recommendation for how early I should arrive for my 8am departure?

Hey all, I can see I have a $50 QF wine club voucher. I’ve been attempting to use it at part payment of a $282 case. I’ve tried entering the code into the ‘promo code’ box but to no avail, I’ve got right to the end of the process but I can’t find a box to enter the voucher code into. Any ideas?

I recently was the victim of covid while on a trip to the Uk. I tried to contact SQ to change my flights as I couldn’t change the booking online. I spend 10 hours over 5 calls on hold and nobody picked up the phone. I sent emails and got my first response yesterday, this was 32 days after the...

Happy to report the QF F lounge opened at 4:30am and EK F pax welcomed. On a separate note it’s so sad to see the decimation of retail/f&b at SYD post covid, all those jobs gone. Can’t see it returning any time soon.

Hi. flying EK F from Syd. It’s a 6am flight. Are they still permitting EK F pax to use the QF F lounge ? And what’s the Recomended time I should show up to check in ?

Hi. I have some EK seats booked via QF with points. I need a plan b should I contract covid and be unable to fly. How late can I cancel and receive all of my points and cash back? I tried calling QF to answer my question but the member of staff in the South African call centre hung up on me

Hi. I found (and booked) 3 x F EK seats on SYD DXB CDG for next week. I don’t know if this coincides with the change back to the A380.

Hey Matt. Keep up the great Work you are doing with the podcast. It really is the best In the market for Australian travellers. in a couple of weeks I’m flying SYD-DXB-CDG-LHR-JFK-FRA-SIN-MEL-SYD with the first leg in EK F then BA J to NYC, SQ J and finally QF Y. We are travelling back to...

I will let you know. I’m flying SYD-DXB not long after the 2nd

I just checked and QF67 is operating on the same day as my EK flight. So Thanks for the info otherwise I would of been sitting outside a closed lounge. ! The power of AFF

Any update. As I’m flying EK F SYD-DXB, can I use the QF F lounge ?

kudos to Captain Halliday for the Template Day of week Tues Time of call 09:00 AEST Number used 01300 659 115 Status Silver Hold time 3mins Call Centre (if known) Fiji Matter resolved No Details I have now made 10 calls to the above number since 4pm Yesterday, each time i have...

3 Calls to 1300 659 115 tonight to cancel a award booking and rebook, each time told the need to call a different team (can somebody tell me who this other team is?) Each time I've been put on hold for an hour and then cut off. I understand people are getting differing experiences of service...