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Also where is out Net-a-Porter/Mr Porter replacement? Still waiting. Almost 3 months... It is very hard to get/justify value now...

This Card is supposed to be one of their premium products at $1450 p/a. This card attracts people who would enjoy certain lifestyle and are having a go in life (have a better job, create businesses, create jobs, etc.). Over the years I met some wonderful people in our Amex community and forged...

Apologies, I sit corrected. It looks like you have 2 weeks to spend $180 on fuel to get $20. Not a great saving in my opinion, but YMMV...

I think the issue here is policy is ambiguously worded. In my experience, this is usually intentional and it provides an avenue not to honour the policy (to compesate the insured person). In practice, this opens the possibility of you not being covered, should unfortunate circumstance occur...

No, my reading is you get $20 back 3 times if you spend $60+ (in one transaction). In other words, my understanding is this entitles you to 3 transactions of $60+, $20 off every time. I hope this helps.

It looks like they don't value our business anymore. With this sort of treatment and with benefits evaporating, I would not be surprised if a lot of people here start looking for other options where people like us would feel valued and respected.

I expect things will stay this way. I do not expect any improvement. Maintaining an app is not an easy task even for Amex. Unless something changes very quickly, and unless there is a considerable refresh (for the better),this will be a huge devaluation of one of their top/premium products. It...

As far as I can tell, there are two feedback channels: 1. Regular surveys they send (you can provide feedback that way); or 2. Ring them and complain. I am not sure which one of these two will work... However, I will get my popcorn ready...

I got the same disturbing emails regarding Latitude and eventual demise of Amex DJ card products. Last night Mrs dissector got an email regarding ongoing issues with Latitude (these issues never went away, we are finding out about new Latitude problems every day). Latitude can severely devalue...

Thank you, mikedesign! This new design looks plain to me.

Can someone post a photo? I did not see anything about this new 'enhancement'...