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There is a section to enter the details but we don't have any details in there. It says we need to enter it before we check in but the online portal won't allow us to enter anything. But yes there's no incorrect info in there so that's good.

Hi, I just went into our ANA booking (Sydney to Haneda return) to add our passport details, but it brings up an error when I try to edit the page. I am on hold with their call centre but it's been an hour and I have things to do. Will there be any issues if I don't enter this information? I...

Sounds like those of us with no status (me!) don't see QR flights in and out of Sydney anymore? We were very lucky to get the SYD to LHR flight in business on QR. If things don't change in the next week then we will be flying home on Singapore Airlines.

I haven't had any luck Doha to Syd this week.

Mostly Etihad yeah. I just had a look at MUC to MEL and see some Singapore options, but they are not great connections. Best is MUC to Singapore, Singapore to Perth and then virgin australia Perth to Mel. It's hard to get Singapore through VA since it's about a month later than when they...

Do you mean through velocity or Kris flyer?

Well done! Singapore is a lot closer to home than Doha so you are nearly there! Even if you need to fly home in economy it's only 7 hours or so. Maybe spend a night in Singapore if you can't find a good connection? Would remove the risk of missing the flight if your QR flight is late too...

Wow that's quick. Might be a good day to get someone more helpful then. Ps. Pouring rain in Sydney too!

I find the staff in the call centre to be quite blunt, they are so busy so would rather move on to the next caller than think outside the box and help the customers out. A few years ago the call centres seemed to be in NZ and the service was great. Suggest putting in a call to the call...

Oh yes the extra points after the increase do all add up! I think Cathay and Qantas both have premium economy, so if you can get to HK or Singapore on Qatar in business you might be able to fly the remainder in premium economy. Cathay award flights are a day behind QR so maybe check again...

I doubt it's accidental, the award flights abruptly stopped on 1 September. All we can do is keep checking back and hope for the best.

Your best bet might be Doha to Hong Kong and then Cathay back to Australia or similar, if Qatar don't release the direct flight. Then keep checking back to see if the direct flight pops up later. Doha to Singapore is also an option, and then Qantas back to Australia.

I also looked up the cost of paying for Doha to Syd and it was really expensive. I'm hoping the awards return to normal soon, like they did last time when we booked our outbound flight! I'll keep my fingers crossed for you too 😊

Still no award availability Doha to Sydney, for any flights since Sept 1 departure. It's been 10 days now with nothing. We want to book for Sept 22 departure from Doha to Sydney, so will continue to monitor. Otherwise I'll use my velocity points to fly home on Singapore Airlines.

I don't see why not. I did hear that if there was an option for a shorter layover then you may not be eligible though. I think you just punch your ticket number etc into the site in order to book, so might just babe to try your luck?

Yep so earn will be based on 388,000 yen then I guess!

H Hmmm OK, so there is 13% tax, 10% tax and 200 yen per night tax. I'm 99.9% sure Hilton calculate it wrong too, as they charge the second tax on top of the full cost, instead of based on the pre-tax price. Anywho, I will lower my expectations accordingly. Thanks for the tip!

Excellent. Thanks. That's around what I thought it might be. Let's hope that the calculations at Hiltons end work out the same! Now for the tough decision, so we use points for a completely free stay in London at DoubleTree or do we get an approx half price luxury Hilton stay. Decisions decisions!

Hi all Staying at Hilton Tokyo in about a month, cost is 488,000 yen total (prepaid rate). It's quite a long stay. Pre tax and service fees is 388,800 yen. I have registered for the double points promotion, and I am diamond HHonours, so get double points again I think (100% elite bonus)? Can...

No I was just thinking if they change the aircraft or something then I will have to call again to select seats, so would be nice to be able to do it myself after the FF numbers are fixed. Ps. Good to know it's not just me who couldn't hear them. I called twice and it was a real struggle!