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  1. Burgo

    Just when you thought you had seen it all in the Qantas lounge...

    there are quite a lot of workplaces that require enclosed footwear and long trousers/shirts for everyone onsite, all genders, including visitors, that are WHS related. I agree with RichardMEL though that the QF rules in the lounges in-the-main do not appear to be for WHS reasons. However my...
  2. Burgo

    Just when you thought you had seen it all in the Qantas lounge...

    I'm not quite sure if you mean WHS laws only apply to employees? in NSW they also apply to visitors to a workplace. (lookup Safework NSW and I expect this is similar in all AU jurisdictions) All visitors to a workplace have work health and safety responsibilities. If you are a visitor you...
  3. Burgo

    QFF Platinum requesting release of extra Classic Reward seats?

    Yes, for a Platinum that is what the agent on the premium desk told me, class I for International and D for Domestic availability and they can request the release of seats.
  4. Burgo

    QFF Platinum requesting release of extra Classic Reward seats?

    As a Platinum I tried today to get a Business seat released SIN-SYD in Oct-23, the premium desk agent said there needed to be 'I' class availability for the seat release (there wasn't - and 'D' class availability for domestic). I checked Expertflyer, it confirmed no I Class for direct flights...
  5. Burgo

    Qantas Call Centre Long Wait Times

    I called 131211 yesterday afternoon, estimated wait time was 2 hours but the system offered to hold my place in the queue and call-back when at the front of the queue. I got the call-back and my changes were promptly made. Whilst not as good an experience as having my call immediately answered...
  6. Burgo

    $0 invoice

    I received a similar invoice for a replacement card fee though for 2017 (no replacement card ever requested) and followed up with another invoice for $10 credit dated this week. Weird. cheers
  7. Burgo

    Qantas Platinum One experiences?

    Be aware that according to the QF T&Cs that his status extension won't display once the flight is completed, but at roll-over of his membership year, so it is unlikely you'll be able to know if the status extension has been done until end Jun-21. "Please note, the Membership Year end date...
  8. Burgo

    Qantas Platinum One experiences?

    I would expect that if you have the Qantas Money Mastercard activated on your FF card, then they need to issue a new physical card each each year as the Mastercard has an annual expiry date...if Mastercard is not activated then no need to issue fresh cards. cheers
  9. Burgo

    Qantas Platinum One experiences?

    I believe all the books have the sticker, and whilst it came off cleanly on mine, you can see an imprint kinda thing where it was stuck on the dust cover. You do need to remove it if you want to see what the competition is about (an anticlimax). I suspect if it is left on long term, the glue...
  10. Burgo

    Home delivery of QF Magazine during COVID-19

    As a WP I've received the October and November editions via AusPost...it's nice to have the printed version.
  11. Burgo

    747 Bar Carts

    I hadn't realised that the bottles do have a 'best before' date etched into them, I received the Chardonnay with best before of Apr-2021 and Cabernet Merlot of Jun-2021. Not that I've checked a lot of the bottles, but I didn't see any with an earlier BB date :) cheers
  12. Burgo

    747 Bar Carts

    update...mine arrived this morning around 0730, two of them carried it up the flight of stairs no worries.
  13. Burgo

    747 Bar Carts

    finally got a call this arvo, delivering early tomorrow morning. I mentioned the flight of stairs at this end and was advised they are sending 2 fit guys so the full cart up the stairs shouldn't be a problem.
  14. Burgo

    747 Bar Carts

    Same here, SYD based, shows as shipped but I've not been contacted. Maybe they are delivering P1 carts before Platinum carts...might explain why they have that on the delivery labels...easy reference of priority. Mine is also a full cart not a 1/2. I am wondering if they will deliver the full...
  15. Burgo

    Qantas Platinum One experiences?

    the soft landing has been our experience too.
  16. Burgo

    LHR Arrivals Lounge

    I don't know how they deal with aircraft delays, I would expect Carey keep track of A/C ETA's, but how they work the availability of chauffeurs to match up is another thing. Early aircraft arrivals might be a bigger problem for them - trying to get drivers onsite at an earlier time than...
  17. Burgo

    LHR Arrivals Lounge

    I agree, AA Arrivals Lounge is good to freshen up on arrival, and as mentioned pax need to be on QF Business or First class ticket to get in - Oneworld status does not apply and I've seen people rejected at the desk that have tried to bluff their way in. As for chauffeur drive, I ask reception...
  18. Burgo

    Definition for "non-rigid garment bag"?

    I'll be interested to hear if QF provide a firm answer, as I've had a Qantas branded leather garment bag (similar style to the Samsonite mentioned above) for well over 20 years. Whilst not used in recent times, I have used it for international flights as a non-rigid garment bag without any...
  19. Burgo

    Qantas Platinum One experiences?

    Yeah agree didn't need the chit chat, but being met at the AC door was nice, more important was being escorted within the lounge, showers etc, and back through the security & boarding gate scrums. Maybe for P1 in F (& CL), they could put us on a cart or 2 similar to what they use for less mobile...
  20. Burgo

    Qantas Platinum One experiences?

    That was not our experience just recently, she only dropped to Gold. cheers
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