Search results

  1. O

    Jetstar Delays/Cancellations

    JQ7 (VH-VKG) departed on time today 3rd day in a row
  2. O

    Jetstar Delays/Cancellations

    all JQ international flights departing melbourne yesterday - except HCM, which was delayed prior to scheduled departure time - left on time, todays flights scheduled to depart on time
  3. O

    Jetstar Delays/Cancellations

    we have a reward ticket with SQ, for next thursday as back up to JQ7. Problem is it leaves at 1000. so we have to make call early to dump JQ. My understanding, is you can cancel prior to checkin. I have JQ business, that can be changed/ pushed forward but not cancelled. I also noticed QF...
  4. O

    Jetstar Delays/Cancellations

    JQ7 left on time yesterday! and scheduled to leave on time today! (dps JQ36 VH-VKG landed gate 7 0730). its a miracle. powerball tonight!
  5. O

    Jetstar Delays/Cancellations

    Just checked .... 26/09 JQ7 MEL_SIN cancelled
  6. O

    Jetstar Delays/Cancellations

    yep..... due to bad publicity they got the bali schedule back on track, at the expense of other destinations.
  7. O

    Jetstar Delays/Cancellations

    JQ7 MEL-SIN scheduled 1210, since 01SEP, has departed within 2 hours only 3 times. It has been cancelled 3 times (twice in the last week) . And now the operational normal is >2200 departures after 3 delays all during the day (6 times in past week), turning it into a night flight 0500 arrival...
  8. O

    Jetstar Delays/Cancellations

    I have JQ flight to SIN booked in next few weeks, and getting stressed reading the chaos atm. 3 hour delay is one thing. 12 hour/overnight flight another. Cancel and fly X days later not an option, due to next international flight 2 days later. I was just checking what other options on the...
  9. O

    Jetstar Delays/Cancellations

    wow... chaos.... and i am following JQ7 MEL-SIN, cancelled already today
  10. O

    Gold/Platinum status devalued

    same same... we were there last sunday. morning flight to melbs. 1030ish. lounge closed. no sign. no times. there 2 flights within the hour. and a jetstar flight was cancelled! theres the value.... i was lucky enough to fly on flight i have booked ... albeit 30 min late.
  11. O

    Has Qantas lost your business due to its failure to provide customer service?

    Even though i am platinum, i have never been devoted QF acolyte. My status is a result of domestic travel, hence the red roo gets a head up there. And future does not look like i will be earning that again. You want to love QF, but i dont. In 2 weeks times, i am flying QF reward to...
  12. O

    No e-ticket emails on changed flights?

    In my case it was 6 days later, when i released i had not had a email, that i knew something was a probably. 2nd call waited 24 hours, but like orignal poster, was panicking and did not want to play their game. It was another 2 calls 72 hours before it was it was handled on the spot, 5...
  13. O

    Long Overdue - SQ F/R MEL-SIN-FRA

    couldnt agree more! its like covid never happened! (i know i know ... what want to think that way). thanks cruiser!
  14. O

    No e-ticket emails on changed flights?

    You are getting caught up in the tsunami of changes being made atm, AND the lack of trained staff at call centres (and lack of staff in reward centre?) Yes this was my exact issue with re-ticketing of award booking that was changed by qantas. While the booking may be updated online with...
  15. O

    Qantas Call Centre Long Wait Times

    HAH... my 2 reply to my first post..... i send email of complaint to generic customer care address. 3 paragraphs detailing service failures, and last paragraph praising resolution from gina@hobart . Reply below. When they ignore your complaint nor acknowledge the problems, it is like...
  16. O

    Thailand Test & Go & Bangkok in Feb 2022

    was looking for an update from pablo? where did you end up quarantining? did you get a list of hotels? i assume you were looking for an accor property?
  17. O

    Qantas Call Centre Long Wait Times

    Have to update my thankful comments from a week ago. So that initial flight change turns out not to be so easy. After being advised i would receive ticket/email later the same day that did not happen. Of course you forget about that sort of thing, and did not follow up till this week and i...
  18. O

    Qantas Call Centre Long Wait Times

    Called plat line today estimated 30-60 minute wait. Missed first callback at 69 minutes later. 2nd call back same estimated wait, callback came at 52 minutes. International Award booking schedule change (QF change) sorted in 5 minutes. So thankful after hearing the current situation for some.
  19. O

    QFF Platinum requesting release of extra Classic Reward seats?

    Dont know about extra award seat, but received email today saying my 26APR QF35 MEL-SIN was changed to 27th. When you go online, flight not flying?!?! So called plat line, call back 52 minutes later, requested routing thru sydney on 26th instead of date change, and no problem 3 minute job...
  20. O

    Qantas Amex Ultimate: 110k bonus points + $200 cash back

    I was previously AM EX card carrier. How long does one have to wait to reapply? if at all possible?
Back
Top