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I thought as much, but can't work out why they'd offer a 1500 flight that misconnected if that were the case. I could get it fine on the multi-city engine but left it out as it only offers six legs - thought it would be easier to add later than some of the more exotic segments!

Similar to upthread, finding it hard to add MEL-SYD as the first leg of an already ticketed OWA to connect with QF1. There is award availability online on just about every flight all day, but Cape Town keeps telling me that it is only availability for new bookings, and can only offer my the 1500...

I believe it applied to all velocity international redemptions, but unhelpfully Velocity seem to have taken all the previous info off their COVID page.

Thanks hugely helpful. On the A350 regional the pair of seats looks like the way to go regarding helping my child with meals etc. We have row 19 booked too.

Would an adult be able to reach a hand over or step over the middle divider in either config? Feel nervous about the idea of a 3 year old in their own window seat for take-off, but I guess a moot point if they can't be reached when the seatbelt light is on anyway.

Have a try ringing the hotline at 0800 AEST sharp - as in to the second. Quickly go through the prompts (I think it is 2 then 1, but someone will correct me!) Did this last week and was through to a real person in around half an hour - they were excellent and quite chatty given the pressure they...

Submitted child initial passport application 7 weeks ago today at Melbourne GPO - the application portal still states 'Created' under 'applications ready to lodge'. As it doesn't say 'under assessment', does this imply it still hasn't been received or assessed by the passport office? Have...

Do bookings for hotels through AOT/QBT count for status in any hotel programs? Hard to tell if will show up as third party booking (ineligible) or corporate travel agent (eligible)

Well spotted! The link to Velocity on Virgin's flexible flying page was silent on international redemptions: Changes and refunds so great to hear there is more clarity elsewhere on the website.

Still a strong selling point compared to virgin - as far as I can tell, only international revenue fares still have free changes and cancellations - nothing on Velocity website for international awards.

I had same issue on Chrome but got it to work on the mobile website via the flybuys app

Is it worthwhile booking what I can can ex-Australia and then ringing to add a NZ-AU flight as the first flight? Understand it will reprice to NZD but would the call centre want to cancel and rebook?

I know this has been discussed upthread in the last 564 pages but does the multi-city tool treat NZ and Australia as one country? Trying to start a OWA in NZ so I can nest two departures from Australia in the one award, but when I do the second departure leg from Australia it says: I'm meeting...

I don't think the KF site shows TG availability online as a matter of course, you have to call or fill in an online form. From my limited experience they have the same availability as UA.

I had a very similar experience - Applied in July 2021, branch put a block on it during a covid lockdown, received card September, only received bonus this month and was 90k instead of 120k (Qantas Black card) I took a screenshot of my application with the promo code (WAAT7) so hopefully they...

Any rumours as to when the Canberra lounge will reopen? Not a good look to be closed during the next parliamentary sitting week (22 Nov).

Does the sign-up bonus reliably post with the statement after the minimum spend is achieved? I made the $2000 spend in the first month with a day to spare but the statement just shows the standard points.

Any prospect of another extension beyond 30 September, given Sydney lockdown now extended until then?

Anyone know the timeframe for nominating someone for the companion gold? I completed the status match in March (I think) and have a review date of June 2022 - would like to hold off on nominating my wife for companion gold until December or even later so we have gold in the family in late 2022...

'Line busy' whenever I try to call Rex today - imagine latest restrictions on travel to SYD. Anyone know the turnaround time on COVID related refunds requested via their online form? Have a flight with them tomorrow - imagine I only need to lodge the refund request the day before departure even...