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For me, it's the "Show detail" link at the top right of the "Upgrade to Platinum" box. Sadly I don't know what it looks like for platinums ;)

And yet for a flight this Saturday OLCI won't give me (gold) further forward than row 7. Interesting contrast with swanning_it's and tickthelist's posts above - maybe difference is I chose seats when I booked a few weeks ago? Will try again at T-24.

I've had multiple dockets at SYD. Last time I was at a new SYD gate my phone was sufficient for boarding - maybe the new gates don't have docket printers?

Excellent news!

Maybe just 61 rather than +61? They might have set up the form to only accept numerals. Last time I used mobile check-in it certainly accepted 04xx_xx_XX and I don't recall a spot for country code.

Usually I get given a receipt that prints quickly, only once received a normal boarding pass at the gate. Maybe it differs from airport to airport. Re: legal requirement, one time, at the new gates in SYD, I was told that I didn't need any piece of paper and could show my phone when boarding. On...

Hm had one post with SCs but no points. Was a fly-ahead, wonder if that confused the system when working out how much I paid.

As another data point, I asked at the lounge (~20 min before boarding) whether there were any seats further forward for the two of us and was told 'no nothing together'. Seemed fair enough, but at the gate a family was reissued boarding passes and ended up in rows 5 and 6 on the left hand side...

Haha, indeed it couldn't find my booking from my Velocity number.

Yeah seems really shabby. Low-res bitmap PDF!? Makes no sense. Also why doesn't the flight reminder email have a direct link to OLCI? The link supposedly goes to the OLCI tab on on the front page, but even then in my browser it remained on the default tab. Is it even possible to go from a...

I'm not sure what was unclear about your experiences being less representative of the frequent flyer population than those of all members of this forum taken collectively (of which you are a subset). This is trivially true, and does not discount your experiences. If AFF's membership is a...

I meant across a population, not within an individual. Several of us have suggested more broadly palatable alternatives. I still maintain that the changes as they currently stand are overkill; I hope they will consider revising them. I suspect we'll have to disagree on this.

I claimed "by and large seating was working fine". Big difference. As I already said, plenty of grievances are aired here daily. In the face of that, you will struggle to convince me that a privately-loud but publicly-quiet majority were repeatedly afflicted with poor seating options. If...

Of course posts in this forum suggest that your experience is far from universal. Oh sure, but why make it a large negative change for golds rather than a positive change for platinums? e.g., simplest would have been to let platinums choose at time of booking, the rest following the old rules...

But it wasn't enough of an issue for your displeasure to rise above the noise level in this forum. And there is plenty of displeasure aired here daily. Perhaps Virgin just went for low-hanging fruit rather than dealing with the most pressing grievances, and/or are projecting large growth in...

Bit strange eh. Wasn't enough of a problem for you to care about it 3 weeks ago: "The only 2 enhancements to the program I would like to see are status credits for points and a business lounge." That thread does not make a strong case for widespread disappointment at seating assignments. Nor do...

Put it this way. If AFF is a representative sample of outspoken frequent flyers, the relative amount of complaining about an issue should be indicative of whether it is a major problem. By this measure, access to row 3 was simply not a major issue. Obviously anyone who has gained from the...

Presumably the lounge staff will not enjoy being asked by every single gold member whether they can move forward from their row 7+ seat.. This change seems overkill in the same vein as removing silvers from priority check-in. Were there really that many disgruntled platinums in row 4? I suppose...

So not even when checking in online after T-24?

Interesting, so mobile check-in opens 24 h before seats open up for non-platinums? Same for online? Also, wonder if the new system allows repeating mobile/online check-in multiple times.