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Sorry if this has been discussed before, but how does the timing for the travel voucher work? Do they set an expiry based on the date that you request the voucher from virgin? Or is the expiry based on your CC membership date? Or velocity membership year? Or is there no expiry? Thank you

When is the sweet spot for requesting the lounge passes? Do they set the expiry date from the time you request them from ANZ? If so, I'd be likely to wait awhile, as I already have a stack of passes expiring soon. On the other hand, if I leave it until too late in the ANZ membership year, and...

That seems really bizarre for a gulf based airline...

..... No words...

I would say that pass refunds are entirely dependent on the whims of Qantas and who you speak to. I've actually had instances where the concierge in the lounge has generously organised a pass refund just because we were so late getting through airport security at MEL (the security staff were...

Technically they need their own pass, but sometimes in the past when I've arrived at reception with my 2yo daughter they've said something along the lines of : 'oh you don't need one for her'.

Thanks - we ended up buying lots of supplies at our departure city before we got to SIN, and supplemented with a couple of baguettes from a cafe in T1. None of the food shops in jewel seemed to be open for our morning flight. The water fountain after security was working, but there was a big...

Thanks - no, they didn't seem to enforce the 'no outside food' rules - not that I saw.

Thanks for the advice. If we have the energy after we get through customs I'll try to check it out

Hi, I had paid tix which I couldn't use, ended up requesting a flight credit from SA call centre. Any suggestions how long I should give it before I start calling them? It's coming up to one week now with no confirmation email.

Hi there, I have an overnight stopover in Changi, T1, staying at hotel outside airport in Changi. I'll have my hands full with lots of family luggage. The Changi airport website seems to be indicating that the T1 luggage storage service is currently not in operation...

Thanks all, I will check out Jewel.

Thanks

I am flying Scoot soon with my family from Changi to Aus (Disclaimer: not by choice!). I have paid for the fare with the inclusive Scoot 'meals'. My partner has already stated that she refuses to eat it, and if the meals turn out to be anything like Air Asia meals I will probably struggle to eat...

Does anyone have experience travelling on Scoot with infants/children? I can't figure out from their T&Cs whether additional child/infant items (e.g. prams/strollers) can be included as part of your checked baggage KG allowance with a child's ticket - i.e. you are allowed a checked bag plus a...

Thanks Good information to have!

Thanks, the medical appointments are elective, so not sure if insurance will pay for that delay, but might be worth trying. The Qantas website doesn't provide an estimate of the credit value at the time of cancellation, but looking at flights for next year the split between...

Thanks for your advice! Very helpful. Qantas phone line in Spain just says to check website 😂 I called Emirates customer line in Portugal, and got through straight away (I think to Manila?) quoting the EK booking reference. The rep was very efficient and confirmed that there are no...

Hi 😊 I'm currently visiting family in Europe and need to change my family's QF economy return flights on EK metal, due to medical appointments. 3 pax, QF silver. Currently due to return to MEL on 14 Sep from LIS, but was hoping to change to 22 Sep or a few days after. I can't see any...

Thanks for the advice - so far when I ask to pay with Amex I haven't been getting the old fashioned choice on the machine of ' savings/cheque/credit' with the dockets to sign for credit... It's just a swipe of the card, machine asks for pin, then ' error no contract'. Visa seems to work fine -...