How was everyone's weekends... I like this time as it is Football Finals and am seeing some great games but I don't enjoy the off season... At least we then have cricket
Would give them a call but when I have booked generally tickets drop in my mail box within the hour.
As long as you have a PNR you will be fine.
I have had it that they system had a heart failure and issued a PNR but never a e mail but was in my upcoming flights but was a unconfirmed flight...
I understand the absolute annoyance at what happened.
What really gets me annoyed but that they had no announcements at all and you have to go to the desk to find out.
Yes QF has done this between BNE and OOL not sure how many times but it has happened
Welcome to the forum... Unfortunately if you have booked it all not much you might be able to do unless you pay some extra $$ to get a better earning bucket for both SC and FF Points and different routing as well.
The best thing I can say is book it sooner rather than later for award seats. Yes point plus pay is very heavy on points but generally you will be able to get a seat and use your points.
Wanting 3 seats in J which are award seats would be booking sooner rather than later but also try and book mid week both ways if you can as that will give you a better chance of 3 J seats
Don't complain... Maybe to see if you have switched camps to VA so they can pull back some of perceived lost revenue to VA but they will sadly be disappointed