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It's seems the MEL-SIN A380 departs and arrives quite early compared to the SYD-SIN A380, due to the plane needing to turnaround and connect easily from the inbound LHR-SIN. MEL-SIN A380 arrives 1755 and turns around for a 1955 departure back to MEL for a 0615 arrival. Given the LHR-SIN...

Just in addition to the below comment, I know the crew will usually try their best to recognise the P1 frequent flyers, however it is procedure to keep J drinks/headphones/etc in the J class cabin only. Some crew will offer J class product to P1 or others in Y class, however this goes against...

In terms of the mainline shorter flights the official service guide used by the crew states that tea and coffee is offered in economy class on flights before 4pm from the beverage cart, and then for flights after 4pm, cold drinks (with complimentary beer and wine on certain services) are...

I believe its the total volume of 'alcohol-containing fluid' and considering a standard bottle of wine is 750ml (0.75L), then a case of 6 bottles wine would nearly reach the limit (4.5L). Beer would usually be in a smaller can/bottle so I'd imagine you could take more :)

Due to the alcoholic content in wine, or any other alcoholic drink, there is a limit on how much can be tranpsorted per passenger. This is in-line with the dangerous goods policy that would outline similar restraints on spare batteries and the like. I am surprised Jetstar gave you that response...

In Australia at QF when the B767 was still around the "short Haul" crew were endorsed on the A330, B767 and B737, including two subtypes of each. In "mainline" there is a short haul division and a long haul division. The "long haul" division also used to be endorsed on the B767, A330 and B747...

The B737 Tigerair flights will be in Tiger Livery, operated by Tiger Crew with Tiger inflight service, but flown by Virgin Australia Pilots. SYD/BNE/PHE - DPS are remaining as Virgin Australia operated due to a different market that allows for a full service flight. :)

Staff travel upgrades are only ever processed at the last minute (this could be as late as 15 mins before departure will the upgrade be 'approved'). Staff travel upgrades are processed after all commercial passenger upgrades incl points upgrades etc. I am not quite sure how the system works, but...

A lot of the flights within the Pilbara region have a lot of top tier frequent flyers, with times where the number of platinums may reach into triple digit numbers. With regards to the provision of SCs for FIFO workers, this may be taken into account when corporate contracts are negotiated so...

Apologies for moving away from topic, but with regards to points given by the CSM onboard, the CSM has the ability to give certain amounts of points as a form of customer recovery. The amount given is determined by the CSM on the day and there isn't a "set" amount for CSMs to give out onboard...

There are two lists that CSMs and crew use on board, one on the iPad, and the printed PIL (Passenger Information List). There is a section on the printed list that lists the seat numbers of the frequent flyer pax, broken down into their respective tiers. WP = FFPL and P1 - FFPO. I can only...

Wow, very lucky :) it's great to see that you have been well looked after. The CSM has the authority to do a lot of things, including op-ups, but generally an op-up based solely on one's frequent flyer status wouldn't/shouldn't happen. If there was an issue with another customer who had to be...

:) nice one! Of course it's up to the CSM on the day, but the general rule of thumb is they are unable to unless there is a reason for the move. I am glad you have been lucky multiple times! :)

Onboard upgrades would only ever happen in extenuating circumstances (safety/operational reasons, very rare). Upgrades are processed on the ground through the normal channels (eg, points upgrades), and the CSM onboard doesn't have the authority to do anything onboard :)

WPs and P1s are certainly listed in the system/on the manifest, however are listed separately and may actually be missed, and could be by pure accident. With regards to providing of product from different cabins, it would usually be up to the discretion of the operating CSM, however officially...

Hello, I would suggest that you try and use headsets as best as you can. Even though the aircraft noise may help drown out the noise for other passengers, this same noise would mean it would have to be turned up louder than normal so the children are able to listen to this. This can be a touchy...

The main issue with it taking a while to make an espresso coffee is usually the time it take to heat the milk. The steamer (for whatever reason) only produces a certain level of steam which means it takes a while to heat the milk. The milk is generally quite cold as our small fridges work...

Many factors come into effect with this. 2 Sectors SYD-DPS-SYD flight is very different to a 1 sector ULH flight. The aircraft that operate the SYD-DPS-SYD flight do not have horizontal crew rest, therefore onboard rest is different. Crew are performing two ascents and two descents which have...

Sorry to start another post, just realised the second part of the question. In terms of 'status' the only thing that is physically on the manifest is the tier level. (CL, WP, etc..). As mentioned before, if you have status on a oneworld airline, that will be displayed too. If there was a...

It would all depend on the catering figures and what kind of meal service. In economy it would probably not be as look at as much as in business, as there is much more catering in terms of raw numbers and more chance of having spares. Flights where people have CNA would usually be shorter...