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    The definitive thread on Qantas IT gripes.

    What??? That's how I started my career. You gotta start from somewhere...
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    Qantas to introduce hot meals and hot snacks on most domestic flights, extends tea and coffee service

    Domestic? No photos but QF used to often serve red curry before the pandemic on dinner services (a special meal, perhaps not general availability). That was actually tasty and perhaps their best meal I've gotten. International? Yes, I submit case JL.
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    ACCC action re cancelled Qantas flights

    None of this matters when the attitude towards the customers is rubbish. You can have the shiniest and flashiest products & services out there but if the customers feel like an inconvenience, it's wasted effort. Conversely, a great customer-focused culture trumps the shine every day because you...
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    How well do you sleep on planes?

    The best sleep in relative terms I've had was 8 hours solid in Y after my ex gave me some proper heavy-duty melatonin. On arrival the next morning I was bright and ready for the day. I've also accidentally gotten 8 hours in lie-flat J. Otherwise, it'll be max 4-6 hours in J, 3-4 in PE and...
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    Helsinki to Tallinn reward seats

    You could now double or triple your point haul...
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    Helsinki to Tallinn reward seats

    You'd need to be back on a ferry by lunch time. It leaves very little time for you to see Tallinn. In theory, you could make a blazing fast visit but I'd suggest you rather spend the half day exploring Helsinki. Helsinki City Museum for local history, the Rock Church ("Temppeliaukion kirkko")...
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    Helsinki to Tallinn reward seats

    Yes, I was born in Helsinki but since the tender toddler age grew up on the sides of the Pyynikki ridge and shores of Näsijärvi lake in Tampere (where Skyring currently enjoys his time). I used a Tallink ferry on my trip and they are a good solid provider. Earlier in the 2000's they amalgamated...
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    ACCC action re cancelled Qantas flights

    The share of the top-10 has shrank a little but there are large individual variances between the airlines. In the table below, I've treated CZ as an anomaly and excluded them from the growth comparison because the mainland Chinese carriers were only restarting traffic to Australia in late...
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    Will there be PJs? Return to Finland

    Did trace you into the right building, then. King's Street, building 36, entry B, apartment 31 (written as Kuninkaankatu 36 B 31). Remember to have a lunch in the market hall (Kauppahalli). Fish soup with sourdough rye bread ("kalakeitto ja ruisleipä") would be quintessential. Usually it'll be...
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    Will there be PJs? Return to Finland

    That's the Uspenski Cathedral, the main church of the Russian Orthodox religion over there. The biggest denomination are the Lutherans, used to be a state religion, effectively. The second largest are the Russian Orthodox though tailing faaaaar behind the Lutherans in numbers. Roman Catholics...
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    Qantas rolls out Classic Plus Flight Rewards

    6.5B points redeemed in a month? Out of how many, 200B(???) points hoarded? That'd be about 3% of the total coughulative balance. If the rate remained the same, it'd be about 1/3 of the current stock (if no new points were earnt) = a three year rotation. Sounds pretty slow in a layman's ears. In...
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    Spoilt for choices, confusion reigns!

    Unless it's waking hours and you can pop into town to see sights and spend time. Singapore is great for that, Taipei and many others would work beautifully, too.
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    Delayed Baggage claims

    Welcome to AFF, Josh36! Which claim are you thinking of? Getting reimbursed by the airline for any necessary purchases (clothing, personal hygiene, etc) while you wait for your luggage? Or travel insurance for any residual costs you've incurred but are not compensated by the airline? When you...
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    QF award booking on AA changed not enough transit time

    Following from MEL_Traveller's comment on options being available, if you are tight on time and worried of delays breaking your connections, it'd be handy to scout out the alternate options beforehand, both for SFO and LAX departures, which can take you to your destination at an acceptable time...
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    I just confused QF and SIN airport staff

    Perhaps the implementation project was ill-defined and needed to be scrapped a few times over. Or they made poor choices for the delivery partner & project team. The two most common reasons for project failures usually are the stakeholder & project team's ability to deliver, both present above.
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    Spoilt for choices, confusion reigns!

    What Forg says about the sleeping upright vs not is an important factor. I'm cool with PE on long-haul, especially if my melatonin tablets work well. A huge step up from economy. At the same time, I have a much bigger Venn diagram overlap between the PE and business in terms of how I feel after...
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    AFF Gathering #17 in BNE on 18 - 20 October 2024

    Would this trip qualify as a status run?
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    Helsinki to Tallinn reward seats

    Look at the duration of the flight. This in like a suburban bus across water.
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    Finnair flight operated by Nordic Regional Airlines (lounge access)

    It's like QantasLink within the Qantas Group. They fly the domestic and some regional routes but the is pax treated similar to the mainline.
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