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Any creative runs available ex HND/NRT? Direct flights home from Japan are quite expensive and a good SC earn rate so hopping home would be preferred.

Why does QF make their J customers do paperwork ie. completing the breakfast card? Just completed multiple legs on QR where they politely take your order for dinner/supper and breakfast in one go - done. Easy! Every single time.

Some more information overnight...it seems the person with the medical emergency begun to have seizures shortly after take off however it was decided by JQ to continue rather than return to BKK. The other issue is why does a new Dreamliner go tech shortly after landing in ASP and then JQ/QF...

It's been confirmed you should get an extra bag as allowance regardless of fare - if your ticket doesn't include a bag then you get one, if it does then you get two. Im assuming Port Power got a fare with a single bag allowance hence he took two bags which worked.

IMO who cares about black out dates...they are not published and should have no effect on my request. I will always call and ask for seats regardless of the period and question QF when they say sorry without a reason. OBV busy times such as school/Xmas holidays is a numbers game but blocking 3...

Recently flew off peak SYD-BNE in row 4... Upon boarding I asked if I could hang my (nice;)) jacket but was snapped at this service is for J only sorry. After being seated I again politely asked if it was possible to hang my jacket (I seemed to be the only person wearing a jacket) and was...

Like a politician he wants to control the narrative by demanding a live to tape interview - if things got testy Alan could simply interject and change the tone. This isn't the Four Corners format and any journalist worth their salt would always reject 'final cut' demands like this. I found the...

Any idea when the good food counter opens? My last two visits here it’s closed 😭

Insane! So many of my colleagues are now flying UA because this - having to run the gauntlet at LAX is a nightmare especially when on right turn around for business!

If successful with status match are there any benefits on partner airlines eg UA while being on the 3 month qualification period? If not maybe a Star Alliance/UA status match would be better...

EK has daily 0600 and 2145 flights SYD-DXB so any reason you can't take the night flight? Both DXB and DOH are nice airports where I make sure I have at least a few hours to explore and relax (especially if you have access to F lounge options) so anything under a 3hr connection is too short for...

Based on all this logic about class of flight departing MEL and lack of First check-in QF should edit this as an advertised benefit from their website for WP/P1 customers... "For domestic flights, priority check-in is available at select airports. For international flights, check-in at any...

Having also dealt with various matters via NCAT it seems QF will happily negotiate with you prior to judgement being made and that their focus is actually assisting those who decide to escalate the issues being faced by lack of contact / action. Sadly it seems customer service has gotten so bad...

....because we cannot be stuffed upgrading our terrible website even though many other airlines allow this :rolleyes:

As a P1 I've done this using a conference / third party call so all 3 are on the call at once (for privacy / ID confirmation etc) It is quite easy when you have QF on the back foot "itinerary incorrectly cancelled, no reply from management" etc Even if the person requiring assistance is a...

My flight SYD-LAX next month has just been swapped from the a380 to the 787. Flight was already very full so not sure where the extra PAX will go...

Fares on this route (SYD<>DFW) are priced at a premium so you would expect some kind of service if things went south. People fly QF because they expect a certain level of service and reliability and QF know this hence high fares. Alan knows this and can drag the airline through the mud to a...

Isn't this a P1 benefit only?

I was recently offered a spa session as a P1 upon arrival but declined - the lounge was quiet after QF11 had boarded around 9:30am hence the offer I assume.

I've recently flown QF1/QF2 and QF19 as P1 but not even received a hello LOL! On QF20 soon let's see what happens....could be a QF20 thing!