loyalty program

For more information about Loyalty Programs, see our Loyalty Program Tips and Tricks articles.
  1. GSP

    5k VFF Points for Pet Insurance

    Looks like VFF have are promoting their Pet Insurance promotion which I noticed on a VFF email. Link is here Online Pet Insurance for Cats | Petinsurance.com.au Australia Some key points I picked up (or not): From T's and C's below, VFF points credited within 37 days (I've seen previous...
  2. GSP

    American Express Velocity Platinum Card 100k VFF points

    I note that AMEX velocity have increased their standard Platinum Card offering from 50k to 100k points valid until 12th Feb. I understand that recently you could get 100k (instead of the 50k) by going through a referral link. By going through those links (which are valid until 29 Jan) still...
  3. F

    VFF loading someone else's profile?

    Hi, Is anyone else facing an issue where it loads someone else's profile when you log into VFF? This was fine earlier today. I rang VA and they can't find my membership number anymore :(
  4. kurtislee09

    Need Help Deciding which Loyalty Program to Join...

    So I have difficulties deciding which of the following programs to join: IHG or Accor Hotels. I've tried both - IHG: Holiday Inn Express Brisbane; Accor Hotels: The Sebel Auckland & Novotel Cairns. However, having compared my experience in both hotel brands, I still couldn't come to a...
  5. G

    Westpac VFF changes don't seem to be working

    I thought I would share an interesting story after spending 1hr and 2 minutes on the phone with Westpac. For the past 12 months or so we have been using auto-redemption which Westpac ceased in August, converting to a direct earning of velocity points at an improved rate. Fine. Our VFF points...
  6. juddles

    Loyalty programs - worse than cigarettes or crack cocaine.

    Hi all, I would like to open some discussion on the issue of Loyalty programs. These have a massive influence on the modern world, and in particular to people such as we members of this forum. At the moment there is, in my opinion, a timely window to really discuss this topic. The ACCC has...
  7. Mattg

    ACCC slams loyalty schemes

    The ACCC today released a draft report expressing "significant concerns" about loyalty programs in Australia. Concerns include the expiry of points, loyalty programs making unilateral changes such as reducing the rate at which points are earned or redeemed, carrier charges on frequent flyer...
  8. P

    Loyalty bonus question

    I reached 1000 status credits bonus in July 2019, then my membership year ended in August 2019. I haven't yet claimed the bonus. If I claim the 50 status credits in September 2019 will it apply to this membership year or the previous?
  9. AustraliaPoochie

    Freedom Furniture and VFF are partners

    Never knew this! Freedom Furniture. If you join their rewards system, points can he transferred to to VFF. 1 point per $1 spent. Edit: ouch, Aud$99 Myfreedom fees apply every 2 years... So only worth it if major furniture shopping.
  10. TonyHancock

    The Tony Hancock "Frequent Flyer Stockholm Syndrome" Quiz

    As promised............. After not even several seconds of work, less than scientific research and absolutely no testing on the general public the Tony Hancock "Frequent Flyer Stockholm Syndrome" quiz is finally complete. (Ten key questions with multiple choice answers.) Please answer all...
  11. AustraliaPoochie

    Flybuys to VFF transfers, anyone else having problems trying to do a tranfer of late?

    I have been doing a lot of FBs to VFF transfers, not sure how many now, for those of you who have tranferred a lot, up to 69 times (not sure is it a annual cycle/or our velocity 12 months cycle), does the system tell you you have gotten to your maximum? Or does FB just stop, and will not allow...
  12. N

    Hi there

    Hi there everyone, Opening question for you all, is it worth joining a variety of loyalty programs or just one ie Qantas FF?
  13. trippin_the_rift

    Qantas Loyalty - Opting out of emails

    Over the past month, I've received a flurry of emails from Qantas promoting: Credit Cards Qantas Cash Points Transfers Flight Specials Qantas Wine Qantas Insurance Discounts on Points Store Redemptions I don't live in Australia. The address in my QF profile is not in Australia. Yet I receive...
  14. RSD

    QFF Loyalty Bonus Questions

    A couple of quick questions about the Loyalty Bonus for reaching 500 SC's in a membership year - do the extra SC's earned during double SC promotions count towards the 500 SC's required for the Loyalty Bonus? - how do you select/choose between the 8000 FF points or the 50 SC's when you reach...
  15. G

    E-Rewards Error Message.

    I have my E-Rewards account linked to earn Velocity points. Whenever I get a new phone, I seem to be able to complete E-Rewards surveys without hassle. However after a month or two of using my phone, I get the following message - An Error occurred - It appears you are accessing this survey...
  16. A

    Using Qantas Frequent flyer points to book classic rewards flights- SYD to London with Qatar

    Hi all I am a newbie here and wanting to get some guidance/ tips on how to utilise the Qantas FFY points to redeem SYD-London flight(business class) for April 2020 (end of April) with Qatar airline. I have been carefully watching for past couple of weeks and I have seem it come up 2wks ago for...
  17. AustraliaPoochie

    VFF dom booking (extra seat) no online checkin possible?Note says I owe them more

    VA Extra seat request booking. All Au domestic flight. 48 hrs prior. F100. Paid Aud$6xx. When I rang to book, that was all I had to pay. No online check in possible? Rang the GCC and agent couldn't tell me why. Maybe they (VA) really do want me to fly QF again. They really make it hard for us to...
  18. goldenhorn

    200+ Best Frequent Flyer Hacks on Instagram

    Point Hacks is having an interesting Instagram competition asking followers to share their best frequent flyer hacks. Last I looked there were close to 200 tips. I learned quite a few new ones too. Here's the link if you're interested in checking them out: You don't have to have Insta to see...
  19. Captain Halliday

    Was there a recent loyalty bonus offer?

    I have an unusual entry in my QFF account titled “loyalty bonus offer”. I’m quite sure it’s not the status bonus you get at 500SC/ 1,000SC etc, because I’ve been tracking that closely to get to 1,000SC before the end of March which is my reset date. As you can see I’m only at 870, so...
  20. D

    RTW ticketed as LH which Rewards programme?

    Hi All, - Have just booked the family of 4 (all adult fares) a J class RTW airfare. First and last flight is QF so will accrue QF Status and points i am told, but the rest of the trip is UA (cross Coast in the US) and the rest is LH. I am currently Velocity GOld and have been told i can have...
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