loyalty program

For more information about Loyalty Programs, see our Loyalty Program Tips and Tricks articles.
  1. bigjobs

    Pay 20 bucks for row 4 ... status doesn't matter

    lol, just went to select seat for flight from SYD to BNE later this week and row 4 is available for selection ... click on it and I am asked to pay 20 bucks ... WP level. What is this BS? When did it start?
  2. QF WP

    Best Oneworld FF program for booking?

    It's been such a long time since I've investigated the benefits of one versus another, but doing so for a NZ friend. He's flying on 8th November. To my knowledge he's only a member of AirNZ, but on this trip is flying with his brother and booking made by TA on oneworld carriers. Presume discount...
  3. NDiddy

    UpgradeMe and VFF Red question

    Hi all, Apologies if this has already been discussed but I have a question regarding using UpgradeMe whilst being a VFF Red member. Looking at this link https://www.virginaustralia.com/eu/en/specials-offers/upgrademe/upgrades-velocity-members/ it implies that if I booked a SYD-LAX premium...
  4. E

    Linking 2 separate SQ bookings (one direct with KF, one via VFF)

    Can anyone advise if a SQ(F) award ticket KIX-SIN (booked direct with SQ), can be flown together with separate award ticket SQ(J) SIN-ADL booking (booked via Velocity), without requiring clearing customs in SIN? Wishing to confirm if checked bags can be sent all the way through to final...
  5. B

    Treatment on points seat vs revenue or just rude crew?

    I flew BNE-LAX in The Business recently and I have to say I was rather underwhelmed. I've read before that AFF members have felt they're treated differently than passengers who paid cash for their fare rather than on points. Lucky me scored the magical reward seat a few days from departure...
  6. F

    Is it worth Joining Thai Airways Frequent Flyer Program

    Am about to recommence flying both domestically and internationally after a few years firmly grounded. I currently have QC Membership and lifetime silver (close to Lifetime Gold) as well as a member of Virgin Frequent flyer programme with the lowest level status at present. I will be travelling...
  7. D

    Garuda [ MEL-DPS in J class using points? ]

    Hi - has anyone booked Melbourne - Bali on Garuda in J class using points? Which ff program is best ...Delta? Thanks for your help ....
  8. AustraliaPoochie

    VFF Status credit run down as months pass by, no longer in my VFF account

    Has any one found it again? In the past iteration of the VFF account, there was somewhere, (can't put my finger onto it now), but there was a way/system by VFF to see how many SC would drop, each month, without me having to do the chasing up. Now, with the new fangled VFF account, with the...
  9. V

    Upcoming bookings not appearing in Frequent Flyer account

    After I made some changes via the contact centre to a booking, it has disappeared from my frequent flyer account. If I use Manage My Booking with the reference number, my FF number is already there when I go to edit my details. Should I be worried?
  10. J

    Question on points earn to VFF from SQ codeshare on NZ

    I apologise if this is already answered somewhere, but I am finding the VA/AirNZ divorce to be a bit messy. I recently flew on an SQ ticket as follows: SYD-SIN-BOM, BOM-SIN-AKL. My VFF number was included on the booking and I've received credit for the legs on SQ metal. The SIN-AKL leg was...
  11. F

    Is this possible? [Business award MEL-SIN-LHR w 300K QFF & 200K VFF]

    HI all I am planning a trip to Europe next year. I want to leverage though my business class trip so that I get free chauffeur transfers at both ends of my trip to London. I would be starting with an estimated 300k Qantas points and 200k Velocity points. My question only concerns the trip to...
  12. S

    Query re VFF T&C's for 'Long Haul Flights'

    AFF gurus, clearly I'm missing something (or something is missing). The following link is to VFF's fare class earn rate and I can't find the reference to '8 - 'when operated by our Partner Airlines' in the T&C's at the bottom. Does anyone know what it is (or where I can find it)? VIRGIN...
  13. L

    SQ to Europe with VFF

    I've dug through a few threads to find answers for this and I think I know what the response will be, but just wanted to gather AFFs collective wisdom before moving forward. I'm trying to book something like MEL/SYD - SIN - ZRH/AMS/CPH online with Velocity points, to take advantage of the fact...
  14. Mattg

    New Virgin Group (UK) loyalty program

    Looks like Virgin Atlantic Flying Club is morphing into a new combined loyalty program for the Virgin Group. As far as I can tell though, this is only in the UK and doesn't affect Virgin Australia...
  15. E

    VFF Platinum review date question

    Hi first time poster! My review date for platinum was 3rd August and they are currently assessing my account. I was 100 SC short on 3/8, (eligible sectors were fine) but now, under two weeks later I’ve earned those 100SC. Do you think VA will take those into account as it’s under review? Or will...
  16. 6

    Moving to Thailand, should i sign up to Thai or Singapore frequent flyer program?

    Hi all, I'm moving from Sydney to Bangkok for work. I'm leaving as QF Platinum and have checked with Thai, they will not status match i'm not sure what SQ are like with this.. As i will be starting from scratch with star alliance, was wondering if the group had thoughts or experience on...
  17. Mattg

    Benefits for Qantas Frequent Flyers on Westjet?

    Just wondering if anyone has flown Westjet with Qantas status? Are there any sort of benefits available, e.g. complimentary checked bags, etc.? The Qantas website is rather light on information about its Westjet partnership, other than that you can earn and redeem Qantas points with them. I'm...
  18. B

    BP velocity terminal not working..... help?

    Hey all, So there's a great promotion on at BP currently where I think it's 4 points per dollar or litre or something like that. Anyway, filled up with $200 worth of the finest and when I went to pay the velocity terminal was down and I wasn't able to swipe. I've kept the receipt.... any idea...
  19. R

    Velocity Amex not able to withdraw cash in USA?

    Has anyone tried to use the Velocity Amex card at an ATM in the USA? I just get transaction cancelled. I have used it to pay for hotels just can’t get cash. Anyone experienced this? I know I could withdraw cash in Australia.
  20. G

    How to best use 200k Velocity points

    Hi all, I'm currently sitting on 150k Velocity points, & planning to buy 50k more when I reach 170k, as my main goal is SQ F to BKK next year. However, as currently SQ F Suites are only Dep SYD & would be put in J anyway for SIN - BKK anyway, I'm considering just booking J MEL-SIN-BKK & using...
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