10 ways hotels annoy guests

[RooFlyer]

I've reworded the headline in the Oz online

Hotel blunders: 10 ways hoteliers get guest experience wrong

I think many of us can agree on most of them (my pet peeves shown). The on-line articles expands on these.

1. Why no top-sheet on beds, but simply a doona?

2. Tuck is too tight (sheets tucked in too tight)

3. Not enough coat hangers

4. Toiletries that are unreadable

5. What is a bath sheet? (large towels too big to handle)

6. Lack of helpful information...or helpful staff

7. Hairdryers attached to walls

8. Not enough kettles or a big enough kettle. And why all the coffee? (and rattling in-room fridges)

9. Not enough furniture for guests

10. Why does it take so long to get a secuity deposit back?

 

[I love to travel]

I would add hotels that do not soundproof their rooms properly

 

[markis10]

1. Insanely long checkin, especially when you have done online checkin
2. Not enough staff at reception doing point 1
3. Waiting over an hour for room service - often Uber can do it quicker and cheaper
4. A room that doesn’t have a master off switch for ALL lighting beside the bed
5. A room that doesn’t have a desk or has a glass one that upsets my mouse
6. A leaking shower head
7. Aircon that doesn’t work or is under master control that you cannot change.
8. Motion detected energy saving that controls power that turns everything off including aircon at 1AM

 

[SYD]

Only one luggage stand in “double” (or worse twin) rooms.

 

[blackcat20]

Towels that are so small you can't wrap them around yourself.

Doonas wedged between two sheets instead of a cover, they always end up a tangled mess.

 

[Pushka]

Hotel staff that ask you to rate them 5 stars on TA.

 

[n7of9]

First thing I do in any room is untuck the sheets, angrily.

 

[Daver6]

Hotels with a separate bath and pump bottles of shampoo, conditioner and soap that are attached to the shower. How are you meant to wash in the tub?

 

[Hvr]

All of the lights you can't turn off! Such as smoke alarm and motion sensors.

 

[RooFlyer]

Light and blind controls that are electronically operated from a flat panel by the bed. How the hell are you meant to know in the night which you’re going to turn on?

Beds where the lights and controls and electrical outlets are not symmetrical either side of the bed.

 

[Denali]

Hotel webistes where instead of pics of the actual room or facilities you get rubbish like photos of the glasses in the room or the coffee machine or the neatly hanging robes.

Only one luggage rack is a giant peeve for me

Bad or no sound proofing. Im still traumatised by what happened in the room above us in San Fran Hilton at 2am many years ago.... the bed squeaking was soooo loud that both Mr Denali and I were in fits of very loud laughter when it was over only 2mins later

3pm check in but 10am check out. What a rort.

 

[Hvr]

Bad or no sound proofing. Im still traumatised by what happened in the room above us in San Fran Hilton at 2am many years ago.... the bed squeaking was soooo loud that both Mr Denali and I were in fits of very loud laughter when it was over only 2mins later

Hopefully neither of the parties was being paid by the hour.

 

[Denali]

Hopefully neither of the parties was being paid by the hour.

I was a fan of American Top Model back then but Mr Denali didnt understand what I meant when I said

 

[Pushka]

Pictures of pillows and flowers on websites that are taken at different angles. I don't care! Show me the room and layout.

 

[Daver6]

Pictures of pillows and flowers on websites that are taken at different angles. I don't care! Show me the room and layout.

This! Room floor plan would be amazing! Some hotels do this, most don't. Such a useful feature!

 

[NM]

All of the lights you can't turn off! Such as smoke alarm and motion sensors.

They should at least provide a stick of blu tack on the desk for those who forgot to pack their own . Mrs NM will find any and every source of such light and cover it with blu tack as one of the first activities after entering a hotel room.

 

[elanshin]

Hotels with a separate bath and pump bottles of shampoo, conditioner and soap that are attached to the shower. How are you meant to wash in the tub?

I hope that wasn't a bigger JP hotel - cultural differences in Japan. The bathtub isn't for washing in JP but for soaking. You're supposed to wash first then soak for Japanese culture.

 

[Human]

Huge think doonas in warm climates, and air-conditioners that don't make the room cool enough to sleep under the doona.

 

[RooFlyer]

North American and European hotels that don’t allow the aircon cooling function during winter and therefore the room is the same overheated space as the rest of the hotel.

 

[Daver6]

I hope that wasn't a bigger JP hotel - cultural differences in Japan. The bathtub isn't for washing in JP but for soaking. You're supposed to wash first then soak for Japanese culture.

No, not Japan. Mainly Australia, Thailand and Singapore.