Hi @CR_Sydney, oh no you were bumped twice, that’s terrible! Good you finally made it here. Yes I was really shocked at how badly Qantas handled the whole situation. At least your SC came through, which is surprising as they usually need to manually add it in. Mine hasn’t come through but I’ve emailed them this am with the original itinerary and the SQ boarding passes. I booked mine at the Oct 24 DSC promo.
In regards to the Uber ride back to T1, Qantas told me I need to ring Uber to get a refund even though their voucher explicitly said only for use to and from T3/4. I went through the Uber support page and they were good giving me an instant refund. But again that should’ve been handled by Qantas rather than passing the buck back onto the passenger.
Not long to go till LTG … won’t be staying loyal to QF after that. They’ve really become less and less competitive in every way and it’s hard to justify paying the premium to fly QF now
In regards to the Uber ride back to T1, Qantas told me I need to ring Uber to get a refund even though their voucher explicitly said only for use to and from T3/4. I went through the Uber support page and they were good giving me an instant refund. But again that should’ve been handled by Qantas rather than passing the buck back onto the passenger.
Not long to go till LTG … won’t be staying loyal to QF after that. They’ve really become less and less competitive in every way and it’s hard to justify paying the premium to fly QF now
