14yo PAX denied SYD-MEL using Oz PP as ID - needed School ID

[dk4]

The other thing there are different ages in different states at which people go to secondary school.

IMO - this is the stupid, idiotic part of Jetstar's unbalanced, biased and unfair regulation. (Although I know that WA & Qld move years 7s into high school from next year.)

 

[Austman]

If the reason that "proof that children are currently attending secondary school" is needed by JQ to establish age (because children on domestic flights might not have other age identification? Could there be another reason?) then it's really a stupid policy when a passport is presented to absolutely confirm the child's age.

 

[JessicaTam]

Drawing a long bow I know, but what about home schooled children, or remote area school of the air students? They would not have any ID issued.

 

[turtlemichael]

Drawing a long bow I know, but what about home schooled children, or remote area school of the air students? They would not have any ID issued.

If that is the case they can't travel on Jetstar in these circumstances. An idiotic rule.

 

[JessicaTam]

If that is the case they can't travel on Jetstar in these circumstances. An idiotic rule.

Yep: DFJ*

*Don't Fly Jetstar

 

[Pushka]

Drawing a long bow I know, but what about home schooled children, or remote area school of the air students? They would not have any ID issued.

That's not a long bow at all. Perfectly relevant for this discussion. And a great question for remote area schools.

 

[Bindibuys]

My kids went to a 1 teacher school - which is still operating a couple of Kms up the road. Although a K-6 I will find out if they do student ID,s

 

[Princess Fiona]

Drawing a long bow I know, but what about home schooled children, or remote area school of the air students? They would not have any ID issued.

Don't think that would be any issue with forward planning.
ID is not necessary if a letter can be produced from the school confirming attendance and year. School of the Air students should be able to get this. I may be drawing an equally long bow but I presume that JQ should also accept a letter from the Board of Studies (NSW) or similar authority in other states detailing the child's attendance and year at an authorised home school.

 

[JessicaTam]

Don't think that would be any issue with forward planning.
ID is not necessary if a letter can be produced from the school confirming attendance and year. School of the Air students should be able to get this. I may be drawing an equally long bow but I presume that JQ should also accept a letter from the Board of Studies (NSW) or similar authority in other states detailing the child's attendance and year at an authorised home school.

I agree, but it is unnecessary if JQ based their UM on age, not school status. Then they could include school ID amongst other forms of ID required as proof of age.

 

[Pushka]

I can't imagine anyone thinking a letter from a school principal would trumpet a passport to prove id. There's no photo and it could be forged. Well, anyone except J*.

 

[Mac502]

As if being at high school has anything to do with coping with travel on your own. It should all be about competence with the best guide (and guide only) being age.

 

[Moody]

As if being at high school has anything to do with coping with travel on your own. It should all be about competence with the best guide (and guide only) being age.

I disagree entirely. My children showed marked differences in maturity between years 6 and 7 at school, and that was consistent even though one was an early starter and the other one a late starter.

So I think the policy is sound, but Jetstar have obviously failed in the communication of that policy. They need to understand that when they are at odds with the other carriers, they have a special responsibility to make the T&Cs clearly known.

 

[medhead]

That's the problem unfortunately. Jetstar have an odd policy of requiring children to be attending high school (rather than just age based like most airlines) to travel alone.

It's a flawed system. Theoretically, what's to stop them asking a 19 year old (or a 50 year old for that matter) proof of attendance of secondary school? It is what it is though.

Both a 19 and 50 year would be adults who are not restricted from travelling alone.

I may be a very old Victorian based fossil but since when did 14yo students start having/owning/possessing student IDs?

I had a student ID in year 8 in the 1980s. There is also the railways of Australia card, which has been around forever.

 

[juddles]

These sorts of threads are commonplace. I will not say whether JQ´s policy is good or bad - am not an expert. But I understand the need for policies. Every fare and carriage is subject to a million provisos. Yes, they are hidden in the ¨fine print¨. But only because there are so many. It would have been ¨nice¨for the children travelling here to have their conditions highlighted, but really ALL conditions need to be highlighted. I book up to a hundred flights a year. I never read the conditions. But that is because I get away with that bad practice as I have no special circumstances.

People on this thread bag the Jetstar criteria and rules. But without ever actually knowing them all nor bothering to understand why they exist. Jetstar may be a small LCC, but they consider these things deeply. Far more than internet chat groups. If someone has a fail safe way of discerning who is an apt junior pax to convey, please share such info in the thread.

 

[drivatruk]

Maybe it'2 for people with slow learning problems that might be 14 and still 8 mentally. They might not go to secondary school and that the reason for the condition.

 

[JessicaTam]

Maybe it'2 for people with slow learning problems that might be 14 and still 8 mentally. They might not go to secondary school and that the reason for the condition.

Of course, just like QF web designers.

 

[dk4]

... but they consider these things deeply. Far more than internet chat groups.

I hope someone at Jetstar is considering their future employment equally as deeply, should a journalist from The Courier Mail or West Australian be reading this thread!

If someone has a fail safe way of discerning who is an apt junior pax to convey, please share such info in the thread.

The same way other airlines does it! By age, and then let the parents decide on the maturity (or otherwise) of their child to fly independently. No need to reinvent the wheel on this one, and being a LCC, IMO they shouldn't have had the money to spend to do so!

 

[JohnK]

That is absolutely ridiculous. A phone call to ACA or TT might produce the sort of publicity that will embarrass JQ into making sure this doesn't happen again.

Doesn't JQ thrive on negative publicity?

It's almost as if they instruct their stuff to find situations they can embarass themselves.

 

[burmans]

My children showed marked differences in maturity between years 6 and 7 at school, and that was consistent even though one was an early starter and the other one a late starter.

So what was it about year 7 you attribute to their maturity (as opposed to them just being a year older)?

 

[medhead]

So what was it about year 7 you atrribute to their maturity (as opposed to them just being a year older)?

One thing at my primary school is that year 7 were given the speech about being the leaders of the school. In younger years this was also drummed into students to give year 7 some respect of seniority. I was also treated differently in the schooling in year 7 as preparation for high school. A greater level of self-responsibility was expected. The preparation for high school was also communicated at lower grade levels.

But then went it comes to jetstar policy, both of my children are at a school where year 7 is high school. They also have much stricter standards than I ever faced, university assignment standards for example. One child got a zero for an assignment because she didn't put her name on it, in year 7. In was counted as a not submitted assignment. Well, not exactly uni standards, because she wasn't allowed to write her name on it a day later and submit it with the usual 20% or 40 % late submission penalty, that universities apply. Anyway, better stop there or I'll want to hunt down that teacher, again.